Megan Huber - CS Alliance
Megan Huber - CS Alliance, Dagmar Khan | Clients For LifeClient Retention Strategist for 7-8 Figure Businesses | I Help CEOs Stop Losing Clients They Paid to Acquire | Host of the Built To Last Show
| Platform |  | Pricing | Freemium | Publishes | Twice weekly |
|---|---|---|---|---|---|
| Issues | 29 | Founded | 7 months ago | Last Issue | 21 hours ago |
| Active | |||||
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meganjhuber.substack.comLatest Issues
The Most Expensive Client Success Manager You’ll Ever Hire Is the Wrong One
When most founders decide it’s time to hire a Client Success Manager, here’s what happens.
They open ChatGPT.
Write a job description.
Post it on Indeed or LinkedIn.
Maybe ask their Facebook community if they know someone.
A week later...
Why I Think Client Success Will Become a C-Suite Function
Not because of AI or marketing.
Not because of sales and not even because of relationships.
For decades, companies have built executive teams around the functions that create growth.
A Chief Financial Officer manages capital.
A Chief Ma...
Who Is a Relationship-Led Leader?
Some measure it in followers.
Most measure it in revenue.
Some measure it in exits, acquisitions, or market share.
Those things matter for sure. Let’s not take anything away from them.
But I’ve noticed something different about the lead...
What Is Client Relationship Capital?
Every business owner understands financial capital.
You need money to grow.
Most understand human capital.
The right people can completely change the trajectory of a company.
Many have learned the importance of brand capital.
A trusted...
Who Is Megan Huber?
I don’t think 7-8 figure businesses have a gap in customer problem.
I think they have a relationship capital problem.
That probably sounds strange coming from someone who trains and places Client Success Managers.
But that’s not actually...
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Authors
The writers behind this newsletter.
Businesses don't grow only because they acquire more customers. They grow because they help more customers succeed. Exploring Client Relationship Capital, Client Success, retention, and the future of relationship-led businesses.
20+ years in transformational industry | Creator of the Clients for Life™ Methodology | I help visionary founders design transformational journeys that inspire clients to stay, grow & evolve for years. | Depth over launches. Legacy over hustle.
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