Odette’s Substack
Odette de BeerMy personal Substack
| Platform |  | Pricing | Freemium | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 38 | Subscribers | Read | odettedebeer.substack.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
The Heart of Leadership
Hello, I'm Odette de Beer, Managing Director of Amplify Business Coaching and Consulting, Founder of the Business With Altitude Summit and founder of the Sustainher network. I want to share why transformative coaching is essential in cultiv...
Your Customers 🍩 Care!
My youngest daughter, Briana, recently turned 8 and is a true doughnut enthusiast. To ensure her special day was perfect, I ordered her favourite treats well in advance. Little did I know, what should have been a simple pick-up turned into ...
Let's Be Clear: One Customer Survey Is Not a Customer Experience!
Surveys are helpful tools for understanding your customers' perspectives and experiences at a given point in the journey, but remember, they're not the experience itself; they are just one of the many data points we access to gain insights ...
Transform Disruption into Opportunity
Having trouble navigating the challenges of business disruption? Do you feel as though you are faced with increasingly difficult obstacles every day? Don't worry, you aren't alone! We are here to help!
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