
This is a practical newsletter about how to excel at work: for people who want to become top performers, and managers who want to build a team of them. Lessons 15 years at Amazon as a Senior Manager. Mum of 3 (6 to 13 y.o.), living in Luxembourg.
| Platform | Pricing | Only free issues | Publishes | Weekly | |
|---|---|---|---|---|---|
| Issues | 50 | Founded | 2 years ago | Last Issue | 22 days ago |
| Active | |||||

My journey to Amazon doesn’t begin with an interview. It begins with an undelivered package.
In 2005 I ordered The Timeless Way of Building by Christopher Alexander as a present for a friend. I chose the cheapest cross-border delivery, and...
Robert Kelley’s team walked into Bell Labs in the mid-1980s to settle an old question: what makes a top performer.
They asked the executives, the managers and the engineers to name the difference, and came away with 45 factors[1] that ever...
I submitted Alex’s* rating as Achieves. It was defendable.
We were most of the way through a full-day mid-year talent review. Powered by coffee, we had dissected the Top Performers. We had battled over the Underperformers, because no manag...
I once had a boss who didn’t show up for our 1:1s.
I was managing a small team. I wanted to be good at it, so I read a few books. Good Manager Rule 1: show up to your employee 1:1s.
He was senior, had a large team, and was new to the comp...
A typical Amazon meeting. Everyone is reading the six-pager for the first thirty minutes. I own the doc. The decision-maker is the VP of Europe, reviewing the business case for a country launch. If he backs it, we go to SVP review and likel...
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The writers behind this newsletter.
15 years at Amazon as a Senior Manager. Mum of 3, living in Luxembourg. I write about how to excel at work: for people who want to become top performers, and managers who want to build a team of them. My opinions are my own.
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