
How we research, measure, and evaluate AI products.
| Platform | Pricing | Freemium | Publishes | Twice weekly | |
|---|---|---|---|---|---|
| Issues | 82 | Founded | 4 years ago | Last Issue | 4 days ago |
| Active | |||||

MODELS OF PEOPLE · 06
I’ve written quite a bit about models of people, synthetic users, and, most recently, digital twins. If you’ve read those pieces, you probably think I’m against the whole idea of simulation. I’m not. I’m actually very...
What it takes to validate them for research, and when they're worth using.
MODELS OF PEOPLE · 05
I get asked about the future of user research all the time. Should I learn to code? Move into product management, design, or data science? Which research skills will still matter?
My answer is: I don’t know. And I’m skeptical of anyone who...
An eight-dimension quality framework, an example using real interviews, and a grader you can use on your own research.
AI EVALS · 07
RESEARCH · 43
We’ve spent decades making technology easier to use. Fewer steps, faster completion, less effort. AI agents take that ambition further: tell the system what you want, and let it handle the rest.
But we risk making it rema...
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How this newsletter ranks in the official Substack charts.
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The writers behind this newsletter.
I write about how AI is changing the way we think, understand people, and evaluate products and systems. Views are my own.
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