
Building a Confident Relationship to the Unknown.
| Platform | Pricing | Only free issues | Publishes | Twice weekly | |
|---|---|---|---|---|---|
| Issues | 51 | Founded | 10 months ago | Last Issue | 4 days ago |
| Active | |||||

In 2019, I gave a presentation on Tableau to a group that was new to it, though I had been using it for years. I could have started with the dashboard, the numbers, the filters.
Instead, I put up a photograph of the deep ocean.
Beneath it...
When people experience friction, they assume something has gone wrong. This is nearly universal. Psychologists call it the fluency heuristic: the easier something feels to process, the truer and better it seems. Friction feels like failure....
Leaders sit down to talk about what happened. Attrition moved. Headcount slipped. A comp band fell out of market. By the time anyone surfaces the numbers, the hour is gone. The strategic conversation never starts.
It’s an architecture prob...
This is part 1 of a 3 part series.
Part 2 - the Bundle - Is upstream: It asks: should you replace humans with agents at all, and have you done the full cost accounting? It introduces HUC (human unit cost) vs AUC (agent unit cost), the Bun...
Most people have played Tetris at least once. The rules are simple. Blocks fall from the top. You rotate them, slide them, place them. The goal is not to win. There is no winning (though someone did actually “win”). The goal is to survive:...
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The writers behind this newsletter.
Past lens for hire. Analytics and Tech.
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