Talking Systems
JB BoothUX Researcher writing about how people make sense of AI systems and decide to trust them, with particular attention to the ones that talk. Mostly for curious practitioners who are looking for real-world depth, judgement, and knowledge from inside R&D.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 29 | Founded | 6 months ago | Last Issue | 2 months ago |
| Active | |||||
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jbboothtalkingsystems.substack.comLatest Issues
What Tone Cannot Fix
This is the fifth in a series of five articles on what real consumer research reveals about how voice AI agents earn — or lose — trust in appointment booking contexts.
Voice and tone matter. That is the argument running through thi...
The Closing Problem
This is the fourth in a series of five articles on what real consumer research reveals about how voice AI agents earn — or lose — trust in appointment booking contexts.
You called to book a grooming appointment for your dog. The ca...
The Voice That Earns the Call
This is the third in a series of five articles on what real consumer research reveals about how voice AI agents earn — or lose — trust in appointment booking contexts.
Imagine you are choosing between two people to handle your dog’...
The Trust Transaction
This is the second in a series of five articles on what real consumer research reveals about how voice AI agents earn (or lose) trust in appointment booking contexts.
You are calling to book a grooming appointment. You give the age...
The First Ten Seconds
This is the first in a series of five articles on what consumer research reveals about how voice AI agents earn — or lose — trust in appointment booking contexts. Each article is grounded in the same body of research and stands on its own....
Key Facts
Audience Metrics
Subscribers, engagement, traffic and sponsorship for Talking Systems.
| Subscribers | Engagement | 64 | Monthly Web Visits | ||
|---|---|---|---|---|---|
| Accepts Sponsors | Estimated Cost per Ad | ||||
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Authors
The writers behind this newsletter.
60ish, sometimes female-identifying former theatre professor and early-wave computer artist, now UX researcher for SaaS products. I write about art, history, and the human relationship with machines through the lens of practitioner and memoirist.
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