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The Airline Observer

Brian Sumers

A newsletter covering the business of airlines, written for industry insiders.

Platform
Substack
PricingFreemiumPublishesWeekly
Issues317Founded4 years agoLast Issue8 days ago
Active

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theairlineobserver.com
Artwork for The Airline Observer

Latest Issues

Alaska Airlines Falls in Love With Debit Cards (Again)

It sees a surprisingly large opportunity.

Dear readers,

8 days ago
18
Paid

This Is Why Southwest Is Adding Lounges

I still don’t like how the airline is positioning its new clubs. But as an economic matter, it’s the right move. CFO Tom Doxey made that clear last week.

Dear readers,

18 days ago
15
Paid

Why Qantas Gave Up on A380s

The superjumbo has never been a great fit. Now, Qantas finally has enough aircraft on order to replace it. Also: Qantas has a new A321XLR strategy.

Today’s post is sponsored by:

a month ago
8
Paid

Can an Airline Product Be Too Nice?

I think so, particularly if it doesn’t match the carrier’s brand promise.

Dear readers,

a month ago
11
2
Paid

Wait, What? United is a Cool Brand?

The airline is taking chances on social media as it tries to change how consumers see it. So far, I’d say the approach is working.

Dear readers,

a month ago
21
3
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Key Facts

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Audience Metrics

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SubscribersEngagement75Monthly Web Visits
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Ranked Keywords1.3kMonthly Search TrafficTop Keywords

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Authors

The writers behind this newsletter.

  • Brian Sumers

    Brian Sumers writes The Airline Observer, a newsletter covering the business of airlines, including route networks, revenue management, onboard and airport product, and more.

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