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The Answer Economy

Pete Blackshaw

The AI-powered revolution few marketers saw coming: when answering customer questions and other "boring basics" became more valuable than traditional advertising.

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Substack
PricingOnly free issuesPublishesWeekly
Issues55SubscribersRead answereconomy.substack.com

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Latest Issues

Recent posts by this newsletter. Browse the email archive.

The Consumer Expectations Revolution: Six Principles for Winning the Answer Economy

I’ve been in marketing long enough to remember building P&G’s first interactive marketing operation in 1997. We thought we were ahead of the curve. And for a moment, we were.

12 days ago
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10 Reasons You Can’t BS Anthropic

If you want to understand how unforgiving the AI era is about brand claims, start here:

15 days ago
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The Super Bowl Campaign Defining an AI Inflection Point

What makes the Anthropic Super Bowl spots significant isn’t just that they’re clever or competitive. It’s when they’re landing — and what they’re reacting to.

a month ago
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AI Strategy Starts with Your Boring Website

For years, we treated the website like yesterday’s news. A destination. A brochure. A conversion surface.

a month ago
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Authors

The writers behind this newsletter.

  • Pete Blackshaw

    Co-Founder & CEO of BrandRank.AI. Former digital leader at Nestlé and P&G; Author of forthcoming book The Answer Economy: How Agentic AI, Not Ads, Will Shape the Future of Brands (Wiley). UC Santa Cruz & HBS grad.

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