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| Platform |  | Pricing | Freemium | Publishes | Daily |
|---|---|---|---|---|---|
| Issues | 328 | Founded | 4 years ago | Last Issue | 3 days ago |
| Active | |||||
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thecontentwrangler.comLatest Issues
Alternatives To Evidence-Based Technical Documentation
A recent Marketoon post by Tom Fishburne takes on “eminence-based marketing,” and in addition to making me giggle, it also made me think tech docs has its own version. The phrase Fishburne discusses comes from medicine. In 1999, two physici...
Why Organizations Invest in a CCMS?
How a component content management system helps documentation teams reuse shared instructions across products and languages, and what makes those savings worth funding
Suppose your company makes a family of five countertop stand kitchen mi...
What Is Traceability?
What separates documentation you can defend from documentation you can only hope is right
Traceability (noun)
Alternatives To Evidence-Based Documentation
One of Tom Fishburne’s Linkedin posts takes on a topic I’d wager you haven’t read much about: eminence-based marketing. Reading his post me think about how tech docs has its own version of this humorous approach to work.
The phrase Fishbur...
What Happens to Your Help Portal When Customers Get Answers From AI Instead
A newspaper lawsuit against OpenAI and Microsoft shows how published content feeds AI answers, and what documentation teams lose when readers stop visiting
On September 4, 2026, The Seattle Times and Newsday sued OpenAI and Microsoft in fe...
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Authors
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Scott Abel is a Content Strategy Evangelist at Heretto, CEO of The Content Wrangler, and an expert in technical communication management. He hosts webinars, writes for industry pubs, authors books, mentors students, and speaks at events globally.
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