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The Content Wrangler

Scott Abel
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Articles, interviews, event announcements, and other information to help content professionals stay up-to-date on industry trends, methods, standards, tools, and best practices. Paid and free subscriptions available.

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PricingFreemiumPublishesDaily
Issues248Founded3 years agoLast Issue6 days ago
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Latest Issues

The Hidden Cost of Documentation Operational Inefficiency

There’s a moment in every organization when someone important discovers a problem that’s apparently existed for years and reacts like it materialized spontaneously out of thin air one random Tuesday afternoon at 2:17 pm PT. Usually this dis...

6 days ago
85

The Next Big Documentation Problem Isn’t 'Metadata' — It’s Missing 'Paradata'

Tech writers have spent years organizing info — now we need data to prove how it was created, reviewed, and transformed

The first time an AI system gives a wrong answer from your documentation, no one’s going to ask whether the topic had a...

9 days ago
84
1
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When Technical Documentation Rots It Takes Your Metadata Down With It

Why stale labels, drifting tags, and neglected governance quietly turn good docs into content nobody trusts

There’s a moment — usually right after a new system launches — when documentation feels… organized. Tagged. Structured. Almost virt...

10 days ago
86
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What If The Biggest Issue With AI In Your Organization Isn’t The AI Itself?

Guest contributor: Jason Kaufman, Zaon Labs

I keep coming back to a moment I’ve seen play out over and over again throughout my career, long before generative AI entered the conversation. Someone opens a document, reads a section, paus...

11 days ago
76

Your Documentation Is Probably Teaching AI the Wrong Thing

What Suraj Desai’s talk about AI-powered retrieval quietly revealed about the future of technical writing

Tech writers have spent decades obsessing over whether humans can find information.

11 days ago
72
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  • Scott Abel

    Scott Abel is a Content Strategy Evangelist at Heretto, CEO of The Content Wrangler, and an expert in technical communication management. He hosts webinars, writes for industry pubs, authors books, mentors students, and speaks at events globally.

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