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| Platform |  | Pricing | Freemium | Publishes | Daily |
|---|---|---|---|---|---|
| Issues | 264 | Founded | 3 years ago | Last Issue | 4 days ago |
| Active | |||||
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thecontentwrangler.comLatest Issues
The Real Future of Technical Writing Isn’t Writing
The Future Belongs to Writers Who Understand Systems, Not Just Sentences
Everyone’s busy watching AI crank out paragraphs like a caffeinated intern with access to every Reddit thread ever written. A prompt goes in. A troubleshooting guide...
Oops, We Accidentally Undersold XML
Looking back, I think we accidentally undersold Extensible Markup Language (XML). We spent years celebrating 🎉 its publishing capabilities while paying far less attention to the larger problem its creators were trying to solve: interoperab...
The Era of Invisible Content
Guest post by Swaha Bhattacharya
For most of the internet’s history, humans directly interacted with content. We searched, clicked, read, compared, interpreted, and decided what to trust. Websites competed for our attention. Search engines...
When AI Reads the Docs: What SimpliSafe’s Update Instructions Reveal About AI-Readiness
The instructions make sense to humans because we fill in missing context automatically; unlike AI systems that cannot, so they guess
I recently reviewed a support topic published by SimpliSafe that attempts to explain how customers can upd...
Retrieval Contamination: When AI Starts Cross-Wiring The Instructions
What happens when your documentation quietly teaches AI the wrong thing
A customer asks how to reset a router. An AI confidently explains how to factory-reset a dishwasher.
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Scott Abel is a Content Strategy Evangelist at Heretto, CEO of The Content Wrangler, and an expert in technical communication management. He hosts webinars, writes for industry pubs, authors books, mentors students, and speaks at events globally.
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