
Articles, interviews, event announcements, and other information to help content professionals stay up-to-date on industry trends, methods, standards, tools, and best practices. Paid and free subscriptions available.
| Platform | Pricing | Freemium | Publishes | Daily | |
|---|---|---|---|---|---|
| Issues | 283 | Founded | 3 years ago | Last Issue | 3 days ago |
| Active | |||||

The advice to structure content as questions and answers has outlived the evidence that once supported it — or so I suspected until I checked
For several years, I advised technical documentation teams that author in Extensible Markup Langu...
One of the books that’s been rattling around in my head lately is World Wide Waste: How Digital Is Killing Our Planet—and What We Can Do About It by Gerry McGovern.
If the phrase “killing our planet” immediately caused you to mutter someth...
Why understanding work has to come before documenting or automating it
Earlier this year I spent several days co-creating an application with Anthropic Claude. As we worked, it kept exposing places where my understanding of the underlying...
Most organizations don’t have an AI problem. They have an AI visibility problem.
Employees across content teams are already using ChatGPT, Claude, Gemini, Copilot, and other AI tools to write, edit, summarize, and research information. In...
I asked an AI tool to create a slide deck introducing the idea of tech writers becoming “context designers.” It took only a few seconds to produce something that looked completely presentable.
There was an agenda, several bullet-heavy sli...
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The writers behind this newsletter.
Scott Abel is a Content Strategy Evangelist at Heretto, CEO of The Content Wrangler, and an expert in technical communication management. He hosts webinars, writes for industry pubs, authors books, mentors students, and speaks at events globally.
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