The Crumple Zone
Kanav JainExploring how technology, AI, and institutions can be designed to behave humanely and embed accountability in high-stakes systems like healthcare and finance
| Platform |  | Pricing | Only free issues | Publishes | Daily |
|---|---|---|---|---|---|
| Issues | 279 | Founded | 2 years ago | Last Issue | 7 months ago |
| Active | |||||
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thecrumplezone.substack.comLatest Issues
Uninhabitable Acts
Comparisons between humans and automated systems usually turn on intelligence or processing speed. They leave out a constraint that matters when people act: you have to live with what the action makes of you.
A system acts without having t...
You Were Free to Choose
A handbook gives an institution a calm answer to a person it has failed. When a worker breaks under a regime of "flexible" overwork, or a patient reaches the end of an insurance appeal and finds a new wall of paperwork, the response from th...
Incidence Is Not Suffering
A system can make fewer mistakes and still leave people worse off when it makes one. Counting how often harm starts tells you nothing about how long a person stays stuck in it.
Incidence is new cases over a period. It is one measure, not a...
Modern Adulthood
Modern life rewards a "maturity" that has very little to do with being right.
It rewards being able to notice something is wrong and keep things moving anyway: registering harm without forcing repair, accepting delay without demanding a de...
"We Condemn the Excesses"
Power condemns the excesses once it has already decided the outcome: keep the tools, contain the moment, move the fight somewhere the public will not follow.
The phrase closes accountability instead of opening it.
"Excess" files violence...
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Authors
The writers behind this newsletter.
studying care under non-ideal conditions. prev health care product builder, biomedical engineer and biophysical chemist
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