The Knowledge System
Michael CarrOur aim is to help organizations improve through systems thinking.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 28 | Subscribers | Read | posts.knowledgesystem.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
Five-minute Deming: Innovation
Most leaders say they want more innovation. They ask for ideas, listen closely to customers, and push teams to ship faster. Yet the breakthroughs they’re hoping for rarely arrive. What shows up instead is a steady stream of incremental feat...
Five-minute Deming: Copying competitors
When pressure rises, leaders look sideways. A competitor simplifies an offer, tightens pricing, or adopts a new tool—and suddenly it feels irresponsible not to follow. After all, they’ve already tested it. The market seems to respond. What’...
Five-minute Deming: Blaming the worker
When leaders hear that most problems belong to the system, it can sound like an accusation—or worse, an invitation to lower standards. So nobody’s lazy? Nobody incompetent? That reaction is understandable. It’s also costly. The real questio...
Five-minute Deming: Pay vs. performance
Most leaders believe pay is the lever that keeps people accountable. Tie raises to individual performance, and people will work harder. Untie them, and standards will slip. That belief feels especially strong in operations where timing matt...
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Authors
The writers behind this newsletter.
Dr. Carr is the founder of Carr Engineering, Inc and has over 25 years of experience employing systems thinking in business. He is a frequent thinker, speaker, and consultant on the topic.
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