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The first Grand Hôtel of the internet. By Emma Näpänkangas.

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thephilosophyofhospitality.com
Artwork for The Philosophy of Hospitality

Latest Issues

Long-termism could save the hotel industry

Dear guest,

Greetings from the Nordic Business Forum, an annual business event focused on leadership and business hot topics.

Among others, the stage was taken on by Steven Bartlett (the man behind the Diary of a CEO whose audience demogr...

7 days ago
22
12

What comes after the spa: 10 predictions for wellness in hospitality (Part 1)

Dear guest,

As summer turns into fall and the atmosphere takes a turn for the spookier, it is time to take out the crystal ball.

This week, I have teamed up with hospitality industry veteran Emily Johnson to bring you some juicy predictio...

14 days ago
30
20

Why be a 5 ★ when you can be a 4 ★?

Dear guest,

I hope you have had a fantastic week.

It’s finally September, a.k.a girl new year, where we reorient ourselves toward routine and lock in on our goals for the rest of the year.

While the standard approach may be to reach high...

21 days ago
31
13

Are global chain brands the fast fashion of hospitality?

Dear guest,

I had something completely different in mind for this week’s letter, but I came across this piece of hotel news:

In short, Hilton is launching its new longevity-oriented spa offering which is planned to debut in January 2027 a...

a month ago
26
22

The best guest experience in Sweden has nothing to do with luxury

Dear guest,

Greetings from Sweden!

The gist of the hospitality industry is arguably guest experience, that is, the journey the guest takes when they decide to book a stay at a given hotel.

This journey starts way before the guest sets fo...

a month ago
25
15

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Authors

The writers behind this newsletter.

  • Emma Näpänkangas

    tPH is the internet's first grand hotel. Welcome in!

  • Michaela Carpenter

    Field notes from the material world: culture, brand, environment, hospitality, craft.

  • Sanchita

    Talk to me about hotels, design and the human condition.

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