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Slow thinking about an industry that moves fast. By Emma Näpänkangas.

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thephilosophyofhospitality.com
Artwork for The Philosophy of Hospitality

Latest Issues

The very important matter of hotel uniforms

Dear guest,

Greetings from Scotland!

I’m here on a very special trip featuring a bunch of bagpipes and kilts and steak pies.

Today’s letter is something I wrote a while back, and maybe something a bit more frivolous than what you’ve gott...

6 days ago
17
7

Is devotion the secret to exquisite service?

Welcome to The Reservation, a tPH letter including long-form analysis and cultural criticism of the hospitality industry and relevant trends.

In this letter: why people are addicted to Aman, hospitality memes, the ethics of hospitality, an...

13 days ago
20
14

Transformative hospitality

Dear guest,

tPH is almost 3 months old, and I feel so at home with how you’re responding and engaging.

It feels like so many of you have felt the way I did, that hospitality media is missing a place where we go a bit deeper than operation...

20 days ago
25
19

Lifestyle hotels give me the ick

Welcome to The Reservation, a tPH letter including long-form analysis and cultural criticism of the hospitality industry and relevant trends.

In this letter: the death of the term boutique, neon sign that says good vibes only, instagrammab...

a month ago
23
17

The Lobby 004

Dear guest,

I am in awe of the way in which you have made tPH your own. Like in a hotel, you are here for a myriad of reasons, some to relax, some to get down to some serious work. Everything is welcome and appreciated.

Since the last edi...

a month ago
19
16

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Audience Metrics

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SubscribersEngagement77Monthly Web Visits
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Authors

The writers behind this newsletter.

  • Emma Näpänkangas

    tPH is the internet's first grand hotel. Welcome in!

  • Sanchita

    Talk to me about hotels, design and the human condition.

  • Michaela Carpenter

    Field notes from the material world: culture, brand, environment, hospitality, craft.

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