
Exploring the under-explored side of customer loyalty in DTC.
| Platform | Pricing | Only free issues | Publishes | Weekly | |
|---|---|---|---|---|---|
| Issues | 252 | Founded | 5 years ago | Last Issue | 4 months ago |
| Active | |||||

In the rush to incorporating AI into our work, I think we’ve missed an important question: Which type of work should AI do?
Every business—but DTC brands especially—have to weigh opportunity costs. In smaller brands, for instance, it’s fai...
We are at that time of year when everyone starts making predictions about what the industry is going to look like in 2026. And, with it, is prediction of a lot of change. (Most people make money from change, so this makes sense!)
But when...
It was hard to keep up with all the various BFCM data rolling in last week. Trying to distinguish what Shopify said versus what Adobe said versus what Salesforce said to get a complete picture felt like a tall order in a short amount of tim...
Hopefully, you had a successful BFCM.
In looking back on last week and weekend, it does feel like a unique time where every part of a brand has to work together in a more intimate fashion: Marketing can’t win alone. Ops can’t save a bad pr...
We have spent a lot of time talking about the underutilization of reviews. That they’re primarily utilized to help bottom-of-funnel customers evaluate/validate purchase decisions and that they’re growing in importance in other areas of the...
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The writers behind this newsletter.
Head of Marketing at Repeat.
Founder of KnoCommerce. Current CEO of Stamped, Repeat, and KnoCommerce. Been selling online for almost 15 years. :)
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