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The Six Gifts of ResearchOps: Scaling Research Learning Through Structured Play

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Hiring Isn’t a Scaling Strategy: Turning Research Expertise into Self‑Serve Infrastructure

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AI, Margins, and the New Division of Labour: Three Reversals Reshaping How Research Operates

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Ten Minutes, Five Teams, Six Large Pizzas: Delivering Continuous Discovery Programs That Run like Clockwork

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Spotting an AI Cheater in Research: Investigating the Limits of Intuition in Remote Interviews

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  • The ResearchOps Review

    Expert-led articles, podcasts, and resources for people building research operations.

  • Kate Towsey

    ResearchOps advisor, author of Research That Scales (Rosenfeld, 2024), founder of the Cha Cha Club, a members' club for ResearchOps practitioners, and editor in chief of The ResearchOps Review.

  • \ud835\ude90\ud835\ude8e\ud835\ude98\ud835\ude9b\ud835\ude90\ud835\ude8e

    Grounded in information science and human-centred research, George builds the agentic AI systems and knowledge infrastructure required to detect the signal in the noise, scaling qualitative insights through well-harnessed pipelines.

  • Carolyn Morgan

    \ud83c\udde9\ud83c\uddea + \ud83c\uddfa\ud83c\uddf8 + \ud83c\udde8\ud83c\udde6

  • Lindsey DeWitt Prat, PhD

    Research and translation across languages, cultures, and technology. Moving in the "multi" across time and space, the academy and industry, the page and the interface.

  • Jake Burghardt

    Author *Stop Wasting Research* from Rosenfeld Media https://rosenfeldmedia.com/books/stop-wasting-research/

  • Emma Spero

    Interested in operational strategy, human behavior, and how AI shapes truth and trust in research.

  • Josh Morales

    UX research leader. Also runs sotamesa.com

  • Lucy Sutton

    User Research Operations Lead and Service Designer at the UK Department for Education

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