Notes on Trust
Tonia E RiesNotes on Trust is a place to share my explorations around how business can use trust strategies to drive value. I hope to use it to pressure test ideas and collaborate with others to refine them. I promise to veer off topic on a regular basis!
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 12 | Founded | 10 months ago | Last Issue | a month ago |
| Active | |||||
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toniaeries.substack.comLatest Issues
Trust Ideas Worth Noting | Apr. 14, 2026
This week’s stories illustrate different facets of trust: accountability, shared values, transparency, and communications. They also underscore how trust shows up in conversations with real bottom-line impact: how white collar professions c...
How CEOs Should Think About Trust
Few people in business are going to tell you what they really think. So when a former boss, who also happens to be an experienced CEO and Board Advisor, told me that he’s not so into trust—well, I paid attention.
“I get that trust i...
Can A.I. Send a Letter to the Editor?
The East Hampton Star, founded in 1885, has been owned and operated by the Rattray family since 1935. It is a good, old-fashioned broadsheet, the kind that sprawls across the dining room table and gets you caught up on all the local news, p...
Trust Ideas Worth Noting | Feb 11, 2026
This week’s collection of Trust Notes was not intended to have a theme—but all 3 stories turned out to have a link to the role of AI and tech disruption in general in shaping trust.
I’m glad to report they’re not all negative. AI clearly...
How Shared Responsibility Builds Employee Trust (Even When Structural Reforms Can't)
ESBJERG, Denmark — According to newly published academic research analyzing the outcome of trust reforms in different regulatory contexts1, even organizations with high constraints around institutional structures are able to increase trust...
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Authors
The writers behind this newsletter.
Trust is a strategy, not a destination. Using this space for observations and notes on trust in companies, brands, and organizations.
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