A roundup of the most interesting things happening in cities.
Platform | Substack | Pricing | Only free issues | Publishes | Weekly |
---|---|---|---|---|---|
Issues | 107 | Subscribers | Read | citiesreimagined.substack.com |
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Welcome to the third installment of our Service Design 101 series! Today, we’re exploring how government entities can use service design to build better public services, tame internal challenges, and shift from reactive to proactive.
Hi friends! In our last post, you heard about service design as a whole. Now, we are excited to dive deeper and talk about how service design can help you.
Have you ever wondered why so many projects fail? Consider a product launch: the focus is often on designing and rolling out the product itself, neglecting the ripple effects it might have.
Other publications recommended by the authors of this newsletter.
The writers behind this newsletter.
CEO + Civic Designer @ Cities Reimagined. Tackling big problems in cities with human centered design. London School of Economics alum.
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