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Weekly 5 Minute Strategic Mindset

Andrew Hollo, Workwell EAs

5 Minute Strategic Mindset helps leaders flex their strategic muscles by asking three pertinent questions each week. Join the thousands who get it every Friday morning.

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Substack
PricingOnly free issuesPublishesWeekly
Issues330Founded6 years agoLast Issue2 days ago
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workwellconsulting.substack.com
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Latest Issues

Better Than You Think

Powering On

This made sense in 1980.

In Australia, power points have switches. In Europe and the US, they don’t.

A generation ago, power plugs were unshielded which meant you could get a shock removing a plug from a socket. Since 20...

2 days ago
35
2

The Customer Journey. Literally.

The Concierge Layer

I’m at the BMW dealership, where my MINI goes for its service. Fuming.

I’ve filled in the online survey at home. Took three minutes. There’s a concierge desk, a check-in kiosk, and a barista making a decent three-...

9 days ago
51
12

Can’t Get In. Can’t Get Out.

The Ship Within a Ship

A client just back from a cruise was fascinated by the class system on board.

As she started telling me, what came to mind was the Titanic: steerage passengers crowded at long tables below decks, first class de...

16 days ago
43
1

Sweet Spots

I confess. I’m addicted.

I’ve probably eaten my body weight in chocolate in my lifetime.

Did you know that 60% of the world’s cocoa comes from just two countries, Ghana and Côte d’Ivoire? It was sobering to learn that most of it is g...

23 days ago
34
6

Mesh Fences

How Little

I found myself in conversation with a group of three-year-olds this week.

They were playing in the yard of a kinder adjoining my tennis club. They explained their elaborate game: “We’re in prison. He’s the guard. He’s givi...

a month ago
47
7

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Authors

The writers behind this newsletter.

  • Andrew Hollo

    Australian strategy consultant, father, perennial traveller and enquirer.

  • Workwell EAs

    Getting things done. . .

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