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Artwork for Wrap Text by Equals

Wrap Text by Equals

Bobby Pinero, Matt Hodges, Chris Burgner, Ben McRedmond, Jiayan Yu, Abbey Minondo, Mark Znutas, Sam Rasmussen, Jamie Osler

Stories and ideas about building startups by early Intercom, Atlassian, and Loom employees.

Platform
Substack
PricingOnly free issuesPublishesWeekly
Issues119SubscribersRead wrap-text.equals.com

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Latest Issues

Recent posts by this newsletter. Browse the email archive.

Equals in 2024

Our vision and mission aren’t just words on a page. They guide everything we do. From the content we produce to the product updates we ship, it’s all about making progress against our ambition. And in 2024, we made a lot. As we approach the...

8 days ago
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Self-serve strikes back

Startups are a winding road. We turn one direction with a certain degree of conviction, and we adjust based on what we learn. That’s the game we play, over and over, until we figure it out. Whatever that really means. I mean, do we ever act...

15 days ago
6
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Sales pipeline performance: AMA

“Am I happy or sad today, Chris?” This is how my CRO would start our 1:1 every week.

a month ago
4
0

Revisiting the fallacy of freemium: A year on

I wrote about our decision to kill Equals' free plan a year ago. The fallacy of freemium in SaaS resonated with many founders grappling with pricing and go-to-market strategy. At the same time, it garnered criticism from skeptics who though...

a month ago
6
5

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Authors

The writers behind this newsletter.

  • Bobby Pinero

    CEO and co-founder of Equals (equals.com) Spent 7 years building Intercom from less than $1M to over $150M ARR. Board member at Intercom.

  • Matt Hodges

    Early Atlassian, Intercom, and Loom. Now at Equals.

  • Chris Burgner

    Head of Finance & Analytics @ Equals

  • Ben McRedmond

    Co-founder and CPO at Equals

  • Jiayan Yu

    Product Marketing @ Equals

  • Abbey Minondo

    BizOps @ Equals

  • Mark Znutas
  • Sam Rasmussen
  • Jamie Osler

    Head of Engineering at Equals

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