Customer Futures
Jamie SmithIt's time to reimagine customer relationships.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 208 | Founded | 6 years ago | Last Issue | 18 days ago |
| Active | |||||
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customerfutures.comLatest Issues
Part 5: The ‘walled garden’ is now the agent itself
Hi everyone, thanks for coming back to Customer Futures. Each week I unpack the fundamental shifts around Personal Agents, digital customer relationships and Empowerment Tech.
If you’re reading this and haven’t yet signed up, why not join...
Part 4: When your customer sends an agent instead
Hi everyone, thanks for coming back to Customer Futures. Each week I unpack the fundamental shifts around Personal Agents, digital customer relationships and Empowerment Tech.
If you’re reading this and haven’t yet signed up, why not join...
Part 3: Delegation, not impersonation - why AI Agents are going to need their own IDs
Hi everyone, thanks for coming back to Customer Futures. Each week I unpack the fundamental shifts around Personal Agents, digital customer relationships and Empowerment Tech.
If you’re reading this and haven’t yet signed up, why not join...
Part 2: Your AI agent isn’t in charge - and that’s the most important thing about Meta’s Muse
Hi everyone, thanks for coming back to Customer Futures. Each week I unpack the fundamental shifts around Personal Agents, digital customer relationships and Empowerment Tech.
If you’re reading this and haven’t yet signed up, why not join...
Part 1: Meta’s AI Agent ‘Muse’ is getting its own computer - and you need to be paying attention
Hi everyone, thanks for coming back to Customer Futures. Each week I unpack the fundamental shifts around Personal Agents, digital customer relationships and Empowerment Tech.
If you’re reading this and haven’t yet signed up, why not join...
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| Subscribers | Engagement | 69 | Monthly Web Visits | ||
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| Accepts Sponsors | Estimated Cost per Ad | ||||
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The writers behind this newsletter.
Writing about the future of customer relationships
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