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Artwork for GX Foundry

GX Foundry

John Proffitt, Denise Roberts, Sarah Gray, Eric Nutt

Thoughts on digital Government Experience (GX) developments from the GX Foundry team at Franklin County Data Center (FCDC) in Columbus, Ohio.

Platform
Substack
PricingOnly free issuesPublishesWeekly
Issues31SubscribersRead gxfoundry.franklincountyohio.gov

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Latest Issues

Recent posts by this newsletter. Browse the email archive.

Happy #CXDay!

Untitled, 1964 by the artist Tanaka Atsuko used thanks to the Creative Commons licensing on images of the Art Institute of Chicago’s collection. I chose this image because CX is often about finding the way through seeming chaos, and this pa...

a month ago
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Learning to share the joys of UX research in local government

On Thursday, September 12 about 30 local government professionals from across Franklin County gathered to learn more about our “One Franklin County” project and some basic User Experience (UX) concepts. And the attendees taught us as much a...

2 months ago
2
2

We're #hiring an Application Developer

> UPDATE 2024-09-05 : We’ve had a great response so far, with a lot of applicants in well under a week. If our job application is not available any longer, but you want to reach out anyway, catch up with John on LinkedIn.

2 months ago
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A bit about how we moved from projects to products in our digital work

On August 15 Sarah Gray and John Proffitt joined a National Association of Counties (NACo) webinar to talk a bit about how we’ve transitioned our thinking away from projects and toward products, especially in digital services. We’re still o...

3 months ago
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Authors

The writers behind this newsletter.

  • John Proffitt

    Chief Digital Officer at Franklin County Data Center (FCDC) in Columbus, Ohio. I lead our GX Foundry digital government experience team and the Delivery Services team, focused on project and change management.

  • Denise Roberts
  • Sarah Gray

    GX Concourse Manager, FCDC. I'm making sure our new public facing websites will make sense for the people using them.

  • Eric Nutt

    GX Development Manager of the GX Foundry, FCDC.

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