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Thomas Harmond

This is my notebook

Platform
Substack
PricingOnly free issuesPublishesWeekly
Issues13Founded5 years agoLast Issue6 months ago
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Latest Issues

Crafting Delight

I recently heard Tobi Lütke, the CEO and co-founder of Shopify, say that “experience minus expectations, if that’s a positive number, that is the amount of delight caused.”

We all desire for the people using our apps to be delighted. We wa...

6 months ago
3

The missing bridge in Church software

I love open source software. No app on the internet would exist without it. But more than the packages and source code that it gives me, I love the ethos that lies behind it.

  • Not everything needs to be commercialized.

  • Sometimes th...

10 months ago
6
1

On Planning Center Home

01. INTRODUCTION

I got my first Planning Center Account when I was 11 years old (14 years ago!), which means I don't know what it means to do ministry without it. I've used it at a small mobile church in Atlanta, helped roll it out for...

10 months ago
2

Notes on Craft and Quality

For the best experience, read this article on my personal site at https://thomasharmond.com/ideas/craft-and-quality

01. INTRODUCTION

Like most designers, I couldn't get enough of the Jony Ive Stripe Session interview from a few weeks...

10 months ago
3

Do I really need 14 apps to join the team?

One day when guiding a new volunteer through onboarding, I realized I was about to tell this person they need 14 apps/accounts to be a key leader on the team.

  • A volunteer email address for communicating with congregants

  • The Micros...

10 months ago
2

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