In this newsletter, we will discuss topics impacting the property management industry, especially as related to revenue, profitability, systems, and automation.
| Platform |  | Pricing | Freemium | Publishes | Daily |
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| Issues | 491 | Founded | 2 years ago | Last Issue | 3 days ago |
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pmassist.substack.comLatest Issues
Everybody's Wrong About Inflation
Inflation has obviously been a big topic of conversation the last year or so, accelerating in recent months. Last week at the NARPM National Convention, I got into several discussions on this topic, and I recently even saw a presentation by...
Why Your Best People Are Exhausted
When leaders notice signs of burnout within their organizations, the first assumption is usually that employees are overwhelmed by workload…There are too many tasks. Too many emails. Too many maintenance requests. Too many owner conversatio...
25 Minutes to Find Nothing: Why REST APIs Choke Your Automations
We cut a LeadSimple search from 25 minutes to 1.3 seconds by using the same GraphQL queries its own web app uses. Here’s the pattern, the real numbers, and the risks.
You know I love a good API, but REST APIs can also be painfully slow at...
You Lost That Owner in Year One: What Property Meld’s Data Says About Predicting Churn
I had the distinct pleasure of being able to do a joint presentation this week at the NARPM National Convention with Property Meld’s CEO, Ray Hespen. Since many of you weren’t able to make it to the conference (and some of you were there bu...
Spare Me the Halo
I posted on LinkedIn a week or so ago some polling results showing that NAR (National Association of Realtors) is deeply unpopular with its own Realtor members. The majority of members have either a very negative or somewhat negative opinio...
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Authors
The writers behind this newsletter.
Todd is a property management company owner and industry consultant, as well as a frequently sought-after public speaker on topics related to revenue maximization, profit, systems, and process automation.
Abi brings more than a decade of experience in the property management world, combining her industry know-how with a strong background in marketing and communications.
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