Rusty
Small Business Owner. I've made the mistakes & learned the lessons the hard way. Father, husband, son, brother, Godfather - and a Managing Director of a small business for over 21 years.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 45 | Founded | 10 months ago | Last Issue | 23 days ago |
| Active | |||||
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smallbusinessmistakes.substack.comLatest Issues
SMALL BUSINESS MISTAKE #38: FALLING FOR THE BIG JOB TRAP
PART ONE: THE PROBLEM
A £50,000 order landed on my desk recently. My salesperson was running around like a dog with two dicks. Everyone else in the business looked like they’d just received a terminal diagnosis.
And I was sitting in t...
SMALL BUSINESS MISTAKE #37: MODEL THE BEHAVIOUR OR DON’T EXPECT IT
PART ONE: THE PROBLEM
Ask me to strike up a conversation with a random bloke in a pub and I’ll run a mile. But put the Regional Director of the Bank of England on his own in a breakout room and I’m across there like a fucking jaguar....
SMALL BUSINESS MISTAKE #36: BREEDING A ROOM OF VULTURES
I accidentally gave my staff permission to slag each other off this week.
I didn’t join in. I didn’t agree with anybody. I didn’t say a single bad word about anyone. I just said nothing - and that’s the mistake.
An older, established guy...
#SMALL BUSINESS MISTAKE #35: FAILING TO PROTECT THE BUSINESS FROM YOUR OWN WEAKNESSES
PART ONE: THE PROBLEM
I’ve been thinking about a complaint that landed on my desk this week. We ran a darts promotion in our showroom: come in, throw three darts, and win a discount off your order. Something fun, something different to...
SMALL BUSINESS MISTAKE #34: NOT STOPPING TO READ THE TEA LEAVES
I’m writing this on Saturday morning with my usual Costa coffee, reflecting on what can only be described as a brutal, brilliant and completely chaotic week.
By Monday morning, I was already in a dark place. Sales were slow, cash flow had...
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THE SMALL BUSINESS FIELD MANUAL 39 Mistakes. 13 Challenges. No Bullshit. 21 years in the trenches of a family business. Hard-won lessons, painful mistakes and a mission to build a better business without sacrificing the life outside it.
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