JRNY PPL
Drew Price, Scott ChristensenWhere lifecycle operators find the signal. Lifecycle Signal is a weekly report on what’s actually working across growth, retention, and CRM—distilled from real-world patterns and curated by Drew Price.
| Platform |  | Pricing | Freemium | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 149 | Founded | 4 years ago | Last Issue | 10 days ago |
| Active | |||||
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scalingcrm.substack.comLatest Issues
Engagement Is Just Friction You Haven't Removed Yet
Lifecycle Signal — Week of 2026-08-02
The industry is currently bifurcating between those who view lifecycle as a “messaging” problem and those who recognize it as a “behavioral tax” problem. If you aren’t actively auditing the friction...
The Best Lifecycle Teams Aren't Chasing AI
Lifecycle Signal — Week of July 26, 2026
Noise
- Postmark’s MCP Server retrospective argues that building for AI agents requires moving away from individual API wraps toward “outcome-oriented” tools that synthesize complex multi-st...
The Career Question AI Can't Answer
Editorial (Candid Career Advice)
After more than twenty years in tech, I’ve noticed something that has become impossible to ignore.
The people who build extraordinary careers usually aren’t the smartest people in the room.
They’re the...
Stop Building Journeys. Start Managing Decisions.
If the decision-making loop is “bolted-on” to your tech stack rather than native to its architecture, your AI is essentially a high-priced intern stuck in a 24-hour lag.
Lifecycle Signal — Week of July 12, 2026
Your Next Hire Might Be an Agent
The biggest growth advantage in 2026 isn't better copy—it's better decision-making.
Lifecycle Signal — Week of June 28, 2026
Audience Metrics
Subscribers, engagement, traffic and sponsorship for JRNY PPL.
| Subscribers | Engagement | 66 | Monthly Web Visits | ||
|---|---|---|---|---|---|
| Accepts Sponsors | Estimated Cost per Ad | ||||
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Authors
The writers behind this newsletter.
Drew is an email channel expert with 20+ years of experience. He stood up Grammarly's lifecycle program (2014-2020) and oversaw its scale from 0-3B emails per year.
\ud83d\udc4b Hey, I'm Scott, co-founder of SendSight. I work at the intersection of product, design, and growth. Currently building SendSight.ai, AI-powered journey mapping and visibility for lifecycle and growth teams.
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