The POOP By Maureen Dolan Bala
Maureen Dolan BalaWelcome to The POOP: Patient-Out-of-Pocket
| Platform |  | Pricing | Freemium | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 31 | Founded | a year ago | Last Issue | 4 days ago |
| Active | |||||
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The Work Is Real. So Is the Bargain.
A lot of us work in Patient Support because we feel like it is one of the few places in pharma where we can still hold onto a little piece of our souls.
Aside from clinical research, Patient Support is where the work can still feel close t...
Everyone Wants the FRM. Nobody Wants the Hub.
Manufacturers are cutting Patient Support roles, hiring FRMs, and buying AI. But the access work isn’t disappearing. It’s moving.
“Are manufacturers downsizing Patient Support hubs to reduce costs?”
Patients Are The Point, Not Polish
AI can make complicated work look clean. But in Patient Support, polish is not the same as accuracy, judgment, or discernment.
Lately, I’ve noticed a thing.
Before You Fire Your Copay Vendor, Check Your Math
Sometimes it's a "them" problem. Often, it's a "you" problem.
I was chatting with someone the other day about their copay program, and they complained about the program expense. They might want to explore other partners or a new program ad...
Why Don’t The Drug Companies Want You To Use Their Copay Cards?
Actually, they do. The reason you weren't told about one has more to do with humans than any Big Pharma conspiracy.
“Why don’t the drug companies want you to use their copay cards? Is it because they won’t make as much money?”
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Authors
The writers behind this newsletter.
I live in the Greater Boston Area with my husband, our little boy, and a sweet but spirited boxer pup named Coco. I post about Patient access, healthcare affordability, life sciences meshugas, and working-mama comedy.
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