
Welcome to The POOP: Patient-Out-of-Pocket
| Platform | Pricing | Freemium | Publishes | Weekly | |
|---|---|---|---|---|---|
| Issues | 35 | Founded | a year ago | Last Issue | 5 days ago |
| Active | |||||

Strategic plans are getting tested. Senior leaders are asking their teams to plug numbers into sprawling, multi-tab Excel files. Budgets are being arm-wrestled into place.
And Patient Support leaders are trying to figure out what they are...
When you work in Patient Support long enough, you cannot help but notice patterns. One that I have always found quietly moving is the number of people in our field who have backgrounds in theology, divinity, ministry or worship music.
I of...
AI can help Patient Support automate the work. The larger opportunity is to understand access barriers sooner, act on them strategically, and give case managers the tools to respond.
Ness: “I have sworn to put this man away with any and al...
Four questions for evaluating vendor performance, Manufacturer behavior, program design, and what Patients and HCP offices are actually experiencing.
It’s the second week of July, which means your mid-year Patient Support review is probabl...
Patient Support helps people. It also lets pharma tell a better story about itself. Both can be true.
A lot of us work in Patient Support because we feel like it is one of the few places in pharma where we can still hold onto a little piec...
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The writers behind this newsletter.
I write about Patient access, healthcare affordability, and the strange, consequential machinery of life sciences and commercial pharma... with strong opinions, practical experience, and the occasional working-mother detour.
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