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The POOP By Maureen Dolan Bala

Maureen Dolan Bala
Tens of paid subscribers

Welcome to The POOP: Patient-Out-of-Pocket

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Substack
PricingFreemiumPublishesWeekly
Issues45Founded2 years agoLast Issue6 days ago
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Latest Issues

Who Said Patient Support Was Obsolete?

Word on the street is that Patient Support is going the way of the dodo bird. Rumor has it that technology, direct-to-Patient programs, drug pricing initiatives, and changes in trade and distribution will make Patient Support obsolete.

Wit...

6 days ago
1
2

Patient Support: Yes, We Need to Talk About Money

When I was a hospital manager, a colleague who managed the pediatric infusion center said to me, “Maureen, they promised me when I took this job that I wouldn’t have to talk about money.”

She was a devoted pediatric oncology nurse. I didn’...

12 days ago
1

The Talent You’re Overlooking In Patient Support

They know where the program breaks down. When we ask them to manage people, explain the data, or defend a staffing request, who’s teaching them how?

A common request from my clients, particularly mid-cap and larger biotechs, is to examine...

20 days ago
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What It Costs to Stay Morally Awake While Working in Pharma

Faith, Patient Support, AI, and the gap between “covered” and helped.

It’s 8:45 am on a Sunday, and I’m sitting in a church parking lot because the children’s Mass is at 9:30, but our kiddo heard from buddies at his (public) school that th...

a month ago
1
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Before You Hit Send

If two clinically appropriate therapies differ in coverage, distribution, site of care, and affordability, what does a prescriber need to know before hitting “send”?

I’ve been asked, publicly and onstage, why I hate insurance so much.

a month ago
2
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  • Maureen Dolan Bala

    I write about Patient access, healthcare affordability, and the strange, consequential machinery of life sciences and commercial pharma... with strong opinions, practical experience, and the occasional working-mother detour.

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