Principles not playbooks
Stephen MillardJoin me in exploring the principles and mental models founders and leaders are using to build enduring and powerful companies in the AI Age.
| Platform |  | Pricing | Only free issues | Publishes | Twice weekly |
|---|---|---|---|---|---|
| Issues | 30 | Founded | 9 months ago | Last Issue | 13 days ago |
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I want you more than need you, and I need you for all time
I love Wichita Lineman, written by Jimmy Webb, and of course sung by the brilliant Glen Campbell.
But I have always thought one line is back to front:
I need you more than want you, and I want you for all time.
Surely everything we kno...
NRR is misunderstood
TLDR…
NRR is misunderstood. It isn’t a growth metric, it’s a power metric and a lag indicator.
The leading indicator is customer transformation: what measurably changed in the customer’s business because of you. Most vendor ROI claims ar...
When ten people carry the weight of a hundred
At MessageLabs, in the early 2000s, I had a moment I have never quite shaken. My responsibilities had outgrown me. The company was scaling fast, my remit kept widening, and I genuinely could not keep up. It wasn’t the hours, it was the volu...
Product-Market Fit was always a fiction. In this era, its a dangerous one.
We are pre-PMF, they are post-PMF. These three letters are everywhere; in board reports, in fundraising narratives, in the language founders use to describe where their company is. The industry has used the vocabulary for so long, and so lo...
Start, Build, Scale: what endures and what changes
Every founder I have ever worked with has had an “OH SHIT” moment.
It arrives without warning. The company is growing, the team is hiring, the customers are coming in. Then one morning it lands: who and what got us here will not get us the...
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Authors
The writers behind this newsletter.
I work at Notion Capital, helping founders reach their potential. After a decade in VC and 100+ companies, I’ve seen unique journeys but common lessons. AI is reshaping how businesses are built and I'm privileged to be in the middle of it.
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