
Weekly Customer Success career insights. From TheCScafe.com founder.
| Platform | Pricing | Freemium | Publishes | Weekly | |
|---|---|---|---|---|---|
| Issues | 266 | Founded | 3 years ago | Last Issue | 21 days ago |
| Active | |||||

Most candidates prep stored answers and lose. The strategic CSM case study tests live thinking. Here's the four-move structure that wins the round.
You walk into the final round of a strategic CSM role.
Hey,
If you’ve sent 30+ applications in the last few weeks and heard back from maybe four of them, the problem probably has nothing to do with how you’re applying.
The problem is which companies you’re applying to.
The single best predi...
Your calendar, your LinkedIn, and your last 90 days of work reveal whether your CS role survives a restructuring. Here is how to read what they are saying.
CS teams are getting restructured. Orgs are flattening. Manager layers are shrinkin...
One track is being automated. The other is becoming more valuable. A self-audit to find out which one you are building toward.
Something is shifting in Customer Success and most people can feel it before they can name it.
When your manager shifts from coaching to documenting, the game has changed. Here is how to play it smart.
You are three months into a new CSM role.
Subscribers, engagement, traffic and sponsorship for Top CS Jobs .
| Subscribers | Engagement | 63 | Monthly Web Visits | ||
|---|---|---|---|---|---|
| Accepts Sponsors | Estimated Cost per Ad | ||||
The writers behind this newsletter.
Weekly CS career intelligence from 20 years in SaaS at Adobe, Expedia, and Autodesk. One sharp insight every week to help you interview better, grow faster, and make smarter decisions in your CS career.
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