The Customer Success Café Newsletter
The Customer Success CaféBattle-tested CS playbooks to cut churn, protect revenue, and land $120K–$200K roles — trusted by 4,300+ pros.
| Platform |  | Pricing | Freemium | Publishes | Daily |
|---|---|---|---|---|---|
| Issues | 511 | Subscribers | Read | thecscafe.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
The Email Coaching Playbook Every CS Leader Needs
CS leaders: concise emails = faster decisions + stronger renewals. Discover the BRIEF coaching framework and tools to transform your team’s communication.
The Onboarding Fix Every CS Leader Needs
Silent churn is draining SaaS revenue. Discover how CS leaders fix onboarding to protect renewals and accelerate careers into $120k+ roles.
Topline Pro Secures $27M to Power AI in Home Services
# Topline Pro Raises $27M to Redefine AI in Home Services
CSM vs. Partner Success Manager: Key Differences Explained
One of the most common questions I hear from people exploring Customer Success careers is:
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Authors
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Land $120k–$200k roles, rescue churn, and command boardroom respect with battle-tested CS playbooks—trusted by 4,300+ professionals, by Hakan Ozturk
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