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The Customer Success Café Newsletter

Hakan Ozturk⚡

Join 3,600+ CS leaders getting proven frameworks to drive results and accelerate your career. Weekly insights from 20+ years at Adobe, Autodesk & Expedia.

Platform
Substack
PricingFreemiumPublishesDaily
Issues389SubscribersRead thecscafe.com

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Latest Issues

Recent posts by this newsletter. Browse the email archive.

From Individual Contributor to Customer Success Leader: A Complete Transformation Guide

Discover the proven path from IC to CS Leader with real examples, frameworks & tips from CCOs at GitLab, Forrester & AgentSync. 25% faster career progression.

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7 Proven Steps to Handle Difficult Clients: A CSM's Survival Guide

What’s the difference between a $1M churn risk and a success story?

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The Ultimate Guide to Enterprise Customer Success

Enterprise CS has become the key differentiator for top-performing companies.

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CS Calls: Give More Than You Ask

Discover how to improve your customer calls by giving more than you ask. Build trust and foster lasting relationships with effective strategies.

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Authors

The writers behind this newsletter.

  • Hakan Ozturk⚡

    Your Weekly Source for Customer Success, AI-powered Productivity, Career Growth, And Personal Development. Join Our Vibrant Community of Top Smart A-Players and Accelerate Your Success Today.

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