Retail intelligence written by someone who's actually run a store
| Platform |  | Pricing | Freemium | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 306 | Founded | 6 years ago | Last Issue | 5 days ago |
| Active | |||||
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Amazon Calls This Network Ownership — You Lose Your Best Delivery Driver, Mario
Photo by K — Pexels
Two logistics stories broke this week that look unrelated. They’re not. They’re the same story, told from different sides of the supply chain.
Side one: DJT6, Riverside, California. Amazon’s largest U.S. facility went...
Walmart, Target, Sephora, Congress: A Summer of Receipts
Photo by Dan Aksel Jacobsen — Pexels
It’s been a turbulent summer. We have twelve issues to prove it.
Do other people cover retail? Yes. But nobody covers it like this. I cover it from the floor up with zero corporate dollars. It’s what I...
Walmart Is Making Employees Babysit Its AI
Photo by Ann H: Pexels
As a seasoned retail leader, I spent a lot of time with new tech in stores. I was at the forefront of many pilot programs. The good ones had a feedback loop built in, and a savvy store manager at the helm. I’d talk t...
We Traded Bowling Alleys and Diners for Kiosks. No Wonder We're Miserable.
Photo by Md Mahdi on Unsplash
No wonder we’re all depressed. Look at the evolution of McDonald’s (see below). Now, I’m a Gen X-er. I remember what McDonald’s used to be like. I remember Micky D’s in the ‘80s. I remember the hot plastic. Th...
Surge vs. Dynamic vs. Surveillance — The Cheat Sheet to Algorithmic Pricing
Photo by Artist Linbei on Pexels
Surveillance pricing.
Maryland banned it in April. Connecticut banned it in June. New York’s One Fair Price Act cleared the legislature and is sitting on Governor Hochul’s desk right now. California has a...
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Authors
The writers behind this newsletter.
25 years on the retail floor. Retail and labor news filtered through frontline experience. Subscribe if you want the read on what's coming before it hits your receipt.
Robert Leonard is a former radio news reporter. He has bylines in the New York Times, TIME, USA Today, the Des Moines Register, the Iowa Capitol Dispatch, the Kansas City Star, and many more.
I help senior retail leaders cut through the noise, figure out what really matters, and lead with confidence. Whether it’s tackling personal growth challenges, or just navigating the messiness of leadership, I help you simplify to lead.
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