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Elisabetta Borghi

Practice Lead Retail, Fashion and Wellness at Amati & Associates

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Latest Issues

Agentic Commerce: Are Automatic Payments generating further complexity for retailers?

We are officially moving from physical stores to e-commerce, and now to a Third Channel: Agentic Commerce.

AI agents are browsing, comparing, and buying on our behalf. McKinsey, Visa, and Mastercard are already building the payment rails....

13 days ago

From Glass Skin to Olfactory Art: Decoding the K-Fragrance Boom and South Korea’s Next Export Frontier

In 2025, South Korean cosmetics exports reached a record-breaking $11.43 billion (+12.3% YoY), making Korea the second-largest cosmetics exporter globally, surpassing the United States ($10.8B) and trailing only France ($24.3B).

While basi...

19 days ago
1

Retail Media and AEO Aren't the Same Lever: Why Boards Need to Tell Them Apart Before They Try to Combine Them

🛒 Real question: if a shopper asks an AI “what’s best for me” instead of Googling it... is your product even in the room? 👀

Most boards think they’ve got this covered. They’ve got half of it covered.

📊 Retail media = the lever you BUY....

2 months ago

The "K" that's convenient: why CPG boards are misreading Gen Z (and Amex figured it out first)

Your CFO calls it a K-shaped economy.

Your Gen Z customer calls it Tuesday.

Boards keep explaining flat revenue with a letter of the alphabet: rich consumers spending, everyone else cutting back. Neat story. Wrong diagnosis.

What’s actua...

2 months ago

🛍️ From recommendation algorithms to AI co-creation: Amazon’s quiet revolution in how we shop for style.

Here’s the journey:

📸 It started with seeing, not typing
• Amazon Lens visual search to shopping: point your camera at something you like, get instant matches. No words needed.
• Lens Live: your camera scans in real time, surfacin...

2 months ago

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  • Elisabetta Borghi

    Practice Lead Retail, Fashion and Wellness at Amati & Associates

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