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Human in the Loop: Because Tools Don't Lead Teams

Karen Sergeant

If AI’s your shiny hammer, I’ll help you stop nailing your own foot.

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Issues25Founded2 years agoLast Issue3 months ago
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Artwork for Human in the Loop: Because Tools Don't Lead Teams

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  • Karen Sergeant

    If AI’s your shiny hammer, I help you stop nailing your own foot. For B2B service teams. ex-CIA. ex-Intuit. Background spans B2C, B2B, eComm, gov, software & a war zone.

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