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The Problem Space

Janelle Ward

I investigate organizational dynamics the way I once researched dating app users and politicians: by asking what's really happening behind the performance.

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Substack
PricingOnly free issuesPublishesWeekly
Issues17Founded3 years agoLast Issue3 months ago
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Artwork for The Problem Space

Latest Issues

The Confused Vendor

illustration by Kiki Ljung

In my last piece I mapped four types of vendors operating in organizations. The confused vendor is the most common and the hardest to see, because the confusion is invisible from the inside. This piece is about t...

3 months ago

Vendor or consultant?

illustration by Kiki Ljung

My gym trainer threw his head back and laughed when I told him I was a consultant. “Oh, consultant. That’s nice - you get to say ‘consultant’ and no one knows what you actually do.”

He’s right. And I’ve spent ye...

4 months ago
2

What Tinder taught me about CEOs

This is the final piece of a project that began at the start of 2026: to write a work of fiction grounded in years of research, and to see if a story could do something a framework couldn’t. The Profile is done, and I’m genuinely proud of i...

5 months ago
2
1

The Profile, Part VI: "Read"

This is Part VI of The Profile, the final part in a 6-part fiction series about a CEO, his unconventional coach, and what a dating app reveals about how he leads. Here are the links to Part I, Part II, Part III, Part IV, and Part V.

    • *...
5 months ago

The Profile, Part V: “Pending”

This is Part V of The Profile, a 6-part fiction series about a CEO, his unconventional coach, and the dating app that reveals why his team doesn’t trust him. New parts publish every two weeks. Here are the links to Part I, Part II, Part III...

6 months ago
1

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