John’s Substack
SuccessVPMy personal Substack
| Platform |  | Pricing | Only free issues |
|---|---|---|---|
| Publishes | Weekly | Issues | 16 |
| Subscribers | Read | successvp.substack.com |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
Scaled Success: How OpenAI's Allison McPhail is Revolutionizing Customer Success
For more great content like this, grab your $99 early bird ticket to the 2025 Customer Success Week in New York City! Don’t forget to follow the Customer Success Meetup community to stay updated on all our upcoming events
How to Crush It as a Chief Customer Officer
For more great content like this, grab your $99 early bird ticket to the 2025 Customer Success Week in New York City! Don’t forget to follow the Customer Success Meetup community to stay updated on all our upcoming events.
AI Is Getting Cheaper. What Actually Builds Enduring Companies?
Over the weekend, I shared this thought with some of the folks closest to SuccessVP, and it sparked some great conversations—my text messages were buzzing! Given the response, I thought it might be something my broader Substack community wo...
10 Hacks for Driving Customer Success-Led Revenue and Better Margins
One of the most impactful GPs I’ve had the privilege of working with in the SuccessVP portfolio is Cassie Young—we’re both invested in Amanda Kahlow, and her incredible company 1mind.
Authors
The writers behind this newsletter.
SuccessVP is backed by over 75 LPs, including many of Silicon Valley’s top Chief Customer Officers and VPs of Customer Success. We empower founder-led Customer Success and invest in founders who are obsessed with their customers!
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