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Systems and infrastructure that turn knowledge and expertise into engagement and impact.

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Substack
PricingOnly free issuesPublishesWeekly
Issues36Foundeda year agoLast Issue12 days ago
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Artwork for Make It Work

Latest Issues

Digest #1. Knowledge is no longer scarce.

Hello,

I’m trying out a new letter format where I share what caught my attention in the world of expertise and knowledge communication. That means research, articles, other people’s newsletters, and ideas that stuck with me.

One idea ru...

12 days ago
3

Who pays the piper? On engaged experts, new formats and platforms, tired communicators, and the absent institutions behind it all.

I came across an article in Nature with a great title, “The future of science communication is not an article like this,” and slightly confusing content: audiences have moved to TikTok, Instagram, and YouTube, so “more researchers and scien...

19 days ago
2

How to Be the Right Kind of Pain in the Ass. A short guide to honest professional engagement.

We keep coming back to the knowledge lifecycle: production → translation → delivery → engagement → application → feedback.

And the real engagement and feedback (and friction along the way) we write about so often aren’t just about how cont...

2 months ago
7
2

The Innovation Itch. Questions to ask before you build something nobody asked for.

Hi, I’m Danil. And I have the Innovation itch.

Careful! The Innovation itch can hit you at any moment. You wake up in the morning and…. boom! — one thought in your head: AUTOMATION! You need to start automating something today, the second...

2 months ago
2

Infrastructural Avoidance. Why Expert Institutions Ignore Their Tech Stack

Background photo: Getty Images

In consulting, think tanks, research organizations, and other expertise-driven institutions, communications still often mean, first and foremost, text: press releases, reports, posts, newsletters.

Platforms,...

2 months ago
3

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  • Danil Lopatkin | Make It Work

    Communication in expert organizations — research institutes, think tanks, expert NGOs, education → From strategy and planning to formats and infrastructure.

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