CX and the city
Maria Fernanda LimaExperiência de cliente e devaneios ocasionais da sala de terapia || Customer experience, personal insights and beyond.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 41 | Subscribers | Read | cxandthecity.co |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
O silêncio que me devolveu a voz
O sol atravessava as portas de vidro do Fairmont Pacific Rim com a gentileza de uma primavera que, enfim, parecia se desculpar pelo inverno longo. Era o primeiro respiro de luz depois de meses arrastados de céu cinza, pele ressecada e a esp...
CX and the city
Em um mundo de rooftops badalados, cardápios caríssimos e check-ins em hotéis cinco estrelas, comecei a me perguntar: o luxo estava mesmo nas etiquetas… ou na forma como alguém fazia você se sentir?
Procurando meu pão
> A autoestima se constrói no processo
Quando a marca acerta em tudo, menos no briefing do time de loja.
Joanna é Canadense, e cerca de 10 anos atrás ela enxergou uma oportunidade no mercado de lingerie, fabricando calcinhas absorventes que vestem vários tipos de corpos e entrando no diálogo sobre body positivity.
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Authors
The writers behind this newsletter.
Visual storyteller, business strategist, people developer, orange wine drinker and human connector
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