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Empathy Engine

Mark S. Carroll

Leadership, teamwork, and collaboration strategies for a smarter, stronger workplace. Be part of the movement refining teams. Lock in your PreSale now and help make my book Collaborate Better the next great bestseller\ud83d\udcd8 CollaborateBetter.us

Platform
Substack
PricingFreemiumPublishesDaily
Issues201Founded2 years agoLast Issue4 days ago
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Latest Issues

Prompts Up. Tokens Up. Better Work?

A Count Isn’t a Verdict

Plain-English premise: An AI usage dashboard can accurately show that people used the tool. By itself, it can’t show that the work got better.

Judgment Seat: The manager about to attach a usage number to a person...

4 days ago
5
1

The Task Moved. The Context Didn’t.

🔒 Leader’s Dispatch: Volume 60 (Boring Markets, Beautiful Margins Part 6 of 7 Part Series)

Why the Work Around a Boring Business Isn’t an Opportunity Until You Know What Has to Move With It

6 days ago
4
1
Paid

The Click Happened. Did the Judgment?

A Checkmark Isn’t a Check

Plain-English premise: An approval record proves someone was at the gate. It doesn’t show what they checked, or whether they could have stopped the work.

Judgment Seat: The approver whose name is on the record,...

11 days ago
8
1

Before You Call It a Moat, Classify the Friction

🔒 Leader’s Dispatch: Volume 59 (Boring Markets, Beautiful Margins Part 5 of 7 Part Series)

Why a Hard-to-Enter Market Isn’t an Opportunity Until You Know Which Kind of Friction You’re Facing

13 days ago
5
1
Paid

The Work Is Finished. The Handoff Isn’t.

“Please Review” Isn’t Enough

Plain-English premise: AI can write the explanation almost as readily as it wrote the change. Someone still has to know whether either one is true.

Judgment Seat: The submitter who mistakes a fluent summary...

18 days ago
6
1

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  • Mark S. Carroll

    \ud83d\ude80 Author of Collaborate Better (coming soon). Leadership | Culture | Smarter Teams. Subscribe for weekly insights and premium tools that actually work. Teampreneur (sometimes Solopreneur) and Senior Management Consultant (Buildership pioneer)

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