PM Researcher
Nicole WilliamsI like mental models and complex projects.
| Platform |  | Pricing | Freemium | Publishes | Daily |
|---|---|---|---|---|---|
| Issues | 244 | Founded | 4 years ago | Last Issue | 5 days ago |
| Active | |||||
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pmresearcher.substack.comLatest Issues
AI Governance Right Now
The first two pieces in this series walked through a pattern using America’s digital ID rollout as the case study: independent authorities each building their own piece of a system, with no one coordinating across them. The same pattern is...
Your Digital ID Works at the DMV. Not at the Airport. Here’s Why
The last piece looked at how state DMVs, wallet providers, TSA, GSA, and NIST are each building their own piece of digital ID, on their own timeline, without one office responsible for making the pieces work together. That’s a real pattern,...
The State of Digital ID in the US, Explained
If you live in the right state, you can add your driver’s license to Apple Wallet or Google Wallet and hold your phone up at a TSA checkpoint instead of pulling out a card. Most of us have heard about this. Here’s the fuller picture of how...
Reflections on learning
This is where a lot of systems thinking training falls short. It teaches the models: Cynefin, requisite variety, the archetypes. All genuinely useful, and all portable in the abstract. But the framework traveling to a new domain and the jud...
The PM Researcher Reading List
I’ve seen a lot of booklists float around this corner of the Substack, and I thought I’d share mine.
Mine won’t look like most of them. I don’t read in one lane: systems theory sits next to behavioral economics, project management next to...
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Big ideas meet systems thinking, for people building and leading in complexity.
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