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PM Researcher

Nicole Williams

I like mental models and complex projects.

Platform
Substack
PricingFreemiumPublishesTwice weekly
Issues207SubscribersRead pmresearcher.substack.com

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Latest Issues

Recent posts by this newsletter. Browse the email archive.

What Comes After Systems Thinking

Systems thinking was a genuine intellectual leap. Before it, most management frameworks treated organizations as machines: predictable, decomposable, controllable. You could understand the whole by understanding the parts. If something went...

7 days ago
67
4

Where to Push: Finding Leverage Points in the Programs You’re Already Running

The last piece ended with a promise: once you can see the feedback architecture of a program, the next question is where to intervene. That question has a rigorous answer, not a list of best practices, but an actual hierarchy. One that tell...

10 days ago
5
0

Are You Coal or Are You a Horse?

Annie Lowrey’s recent Atlantic piece poses a deceptively simple question to white-collar workers anxious about AI: Are you coal, or are you a horse?

11 days ago
18
1

The Labor Market Is About to Put a Price Tag on Something You Already Know How to Do

A few months ago I wrote about the unforced error, that tennis concept for losing a point you had no business losing. A lot of you shared it. Some of you started using it in retrospectives. One reader said she used it in a performance conve...

15 days ago
12
0

Authors

The writers behind this newsletter.

  • Nicole Williams

    I like mental models and complex projects. Research-grounded frameworks for structured thinking in complex environments.

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