The Distinction Community with Scott McKain
Scott McKainThe aim of this program is to cultivate a vibrant community of professionals and individuals who are united by a shared aspiration: to create distinction in every facet of their lives.
| Platform |  | Pricing | Freemium | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 138 | Founded | 3 years ago | Last Issue | 15 days ago |
| Active | |||||
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scottmckain.substack.comLatest Issues
The Most Dangerous Mistake New Leaders Make
One of the most common mistakes new leaders make isn’t a lack of vision. It’s believing their first job is to change everything.
Boards often hire a new CEO because they want fresh thinking. Investors reward bold announcements. Employees e...
The Gap Between What You Say and What You Count
A friend recently said to me, “Organizations do exactly what they’re measured and rewarded to do.”
Then he explained why it was on his mind. His company says it’s “Customers First!” But the CEO and the board measure success almost solely o...
Beyond the Brand Slogan
Ask a hundred executives what their company stands for, and nearly every one will have an answer.
Then ask their customers.
The gap between those two answers is where competitive relevance goes to die.
For decades, we have told organ...
The 250-Year Lesson Every Leader Needs Today
Two hundred and fifty years ago today, fifty-six men signed a document that changed history.
Two hundred and fifty years ago today, fifty-six men signed a document that changed history.
When the Promise Breaks:
Why Technology Alone Won't Save Your Customer Experience
I saw it on this past weekend’s trip to Vegas: major airlines are racing to upgrade cabins, Wi-Fi, and rebooking tools. The trade press calls it a “CX arms race.”
Audience Metrics
Subscribers, engagement, traffic and sponsorship for The Distinction Community with Scott McKain.
| Subscribers | Engagement | 65 | Monthly Web Visits | ||
|---|---|---|---|---|---|
| Accepts Sponsors | Estimated Cost per Ad | ||||
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Authors
The writers behind this newsletter.
Expert/Researcher on creating organizational distinction and the Ultimate Customer Experience.® Author of "Ten Best" Biz Book (Forbes); Sales & Marketing Hall of Fame; Speaker Hall of Fame; villain in Werner Herzog movie
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