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The Systems Brief

David Baer

Growth systems for small business owners borrowed from big business thinking and strategy

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PricingOnly free issuesPublishesWeekly
Issues78Foundeda year agoLast Issue30 hours ago
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Latest Issues

The Employer Pays, But Who Controls the Employee Prescription Costs?

In 2017, Wells Fargo had another problem to explain.

This one wasn’t about fake accounts. It sat inside the bank’s auto-loan business.

Customers had taken out car loans. Many had already bought their own auto insurance, as lenders require...

30 hours ago
1

Why Some Business Loans Create Growth and Others Create Problems

On Sunday, June 21, 1970, Penn Central filed for bankruptcy.

At the time, it was the largest corporate bankruptcy in U.S. history. The company had been formed only two and a half years earlier, through the merger of the Pennsylvania Railro...

8 days ago

The Audit Most Businesses Never Do, But Should

A few weeks ago, a UPS truck make a left turn in my neighborhood.

An odd thing to notice, for sure. But somewhere along the way, I had picked up the fact that UPS drivers generally try to avoid left turns. It sounds like one of those stran...

15 days ago

What Actually Happens When Customers Can’t Reach Your Business

In December 2022, Southwest Airlines had one of the worst breakdowns in its history.

Over several days, the airline canceled more than 16,000 flights.

People slept in airports. Bags piled up in terminals. Crews were out of position. Custo...

22 days ago
1

Why Too Much Freedom Makes Good Business Teams Slower

In 1990, three former Apple employees started a company with a product idea that now feels familiar: a thin personal device with a touch screen, small software applications, messages, services, games, commerce, and a personal digital assist...

a month ago
3

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  • David Baer

    Advisor to 7- and 8-figure businesses wanting to grow revenue and reduce waste. Marketing Geek. Theater Geek. Wine Geek. Proud husband and father.

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