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Commerce Thinking

Luke Hodgson

Expert guidance for brands missing a tech team.

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Substack
PricingOnly free issuesPublishesTwice weekly
Issues248Founded4 years agoLast Issue5 days ago
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Latest Issues

You can still change what happens at OX3

An early read on what the OX3 room has asked for, five weeks out from Stockholm.

Ask a hundred operators what they want to fix and you would expect the answers to sort themselves by job. Merchandising asks for one thing. Finance asks f...

5 days ago
5

Your implementation partner has never run a range plan

Last week I argued that ERP systems aren’t what’s failing, the way they get delivered is. Naturally, the follow-up is what a better delivery model actually looks like and how it differs to the current norm.

Atelier is our delivery model an...

7 days ago
5

The four grey jumpers problem

Four near-identical grey jumpers went into a range. Between them, they sold through at around 50%. A fifth jumper, distinct enough to actually mean something to a customer, sold through at 95%. Nobody chose to over-range on purpose. It happ...

12 days ago
2

You’re not angry at your ERP

There’s a lot of ERP-slamming about at the moment. Failed implementations, budgets doubling, go-lives slipping past peak, finance teams not trusting the data in them and rebuilding the whole thing in Excel eighteen months after launch.

Mos...

14 days ago
5

Real-time doesn't make it true

You can pull stock reports out of NetSuite, your 3PL and Shopify and still not answer the question that matters in the moment. Why do these numbers disagree right now, and which one wins?

If you have ever had the warehouse swear blind you...

18 days ago
6

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    Co-founder at Commerce Thinking and HighCohesion

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