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Commerce Thinking

Luke Hodgson, Andy Slater

Expert guidance for brands missing a tech team.

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Substack
PricingOnly free issuesPublishesTwice weekly
Issues236Founded3 years agoLast Issue5 days ago
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substack.commercethinking.com
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Latest Issues

The demo is a film. Buy on the documentary

Every WMS demo you will ever sit through shows you the same order. One customer, one item, in stock, standard delivery, no returns. The order flows beautifully from checkout to despatch and everyone nods.

That order is not why you’re buyin...

5 days ago
3

Preserve headcount, multiply capacity

You see it when you say “AI” in a brand meeting.

A lot of people eye roll, justifiably in a lot of instances, and think “not this s**t again”.

Some start thinking about margin, speed, and getting more done with the same team.

The others...

7 days ago
5

The ERP ladder: when a lighter-touch system is the right answer

There’s a moment in every scaling brand’s life when someone says the sentence. We heard it verbatim from a founder recently, running a completely normal stack, entry-level inventory system, cloud accounting, Shopify on the front: “we’ve out...

12 days ago
4

AI can only work with what you give it

In June 2025, we wrote that product data was becoming the interface between your brand and every AI agent that might recommend you.

That the agentic web was taking shape, and that brands with inconsistent, shallow product data would be inv...

14 days ago
7

Nobody owns England

Spain beat Argentina on Sunday night. Over the six weeks before that, across forty-eight teams and more than a hundred matches, people bought an astonishing number of shirts. Almost none of them bought from the federation whose badge was on...

19 days ago
6

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  • Luke Hodgson

    Co-founder at Commerce Thinking and HighCohesion

  • Andy Slater
  • Social

    Frequently Asked Questions

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