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All about UX from a psychology lens!

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Issues126Founded5 years agoLast Issue4 months ago
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Latest Issues

The Algorithm Aversion Paradox

ChatGPT’s take on algorithm aversion

There’s a curious pattern in how people judge mistakes. When a human makes a mistake (e.g., an admissions officer overlooks a failing student’s application), we might shrug it off as an unfortunate over...

4 months ago
17
2

Can We Still Trust Online UX Research?

ChatGPT’s version of AI contamination in online research

This weekend I came across Sean Westwood’s new PNAS paper via Tom Stafford’s Substack (fun fact: Tom was my PhD supervisor). It presents one of the most compelling — and unsettling —...

6 months ago
29
6

Why User Self-Efficacy Matters for AI Product Success

Created with ChatGPT

As generative AI becomes increasingly prevalent in e-commerce and digital services, understanding the factors that drive user adoption has become a research priority. A new study published in Scientific Reports by Li,...

7 months ago
34

Why Users Ignore AI Explanations (And What We Can Do About It)

Generated with Chat GPT

As AI systems become more sophisticated and opaque, the field of explainable AI (XAI) has emerged to address a fundamental problem: how can users appropriately trust and rely on systems they don't understand? The co...

10 months ago
39
2

When Research Participants Aren't Who They Say They Are

Image generated with ChatGPT

(This was article was originally published on the Great Question blog)

During a recent discovery project I led on car finance, I interviewed a participant who, based on the screener, appeared to meet the eligi...

10 months ago
28
2

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  • Dr Maria Panagiotidi

    UX researcher, cognitive psychologist, science communicator, street photographer, amateur baker. I like wearing multiple hats! (she/her)

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