Reletter
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Clients For Life | Architecture of Transformation

Dagmar Khan | Clients For Life, Amy Fortney | D3OS, Dr. Linda Travelute

A body of work for visionary founders who believe extraordinary transformation deserves an extraordinary business: one where exceptional client experiences deepen impact, strengthen relationships, and create enduring growth.

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Substack
PricingOnly free issuesPublishesWeekly
Issues24Founded5 months agoLast Issue8 days ago
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Latest Issues

Why Your Best Clients Are Planning to Leave

I sat down with executive leadership coach and clinical psychologist Dr. Linda Travelute for a conversation about the number the coaching industry has learned to live with: 65%.

On paper, 65% client retention reads like a weather report. B...

8 days ago
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65% retention is the coaching industry's average. Why have we collectively agreed that losing one in every three clients is normal?

There is something I keep hearing in conversations with brilliant coaches and leaders, and it always arrives in the same tone you’d use to report a weather forecast.

“The industry average for client retention is around 65%.”

It shows up...

14 days ago
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New Standard Of Client Care & Operations

I sat down with operational strategist Amy Fortney for a conversation about what it actually takes to keep the clients you’ve already won.

Not by adding another bonus or another touchpoint or another automated sequence. But by building coa...

a month ago
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When your client says they cannot afford to continue: here is the renewal and upsell conversation that actually WORKS

I just spent three days with Matt Elwell, founder of the Elite Closing Academy, whom I consider to be one of the most extraordinary sales trainers alive.

I went in expecting to learn dialled-in sales techniques, scripts, and frameworks I c...

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How understanding your client's experience transforms your upsells, renewals and referrals

Your testimonials might be impressive, and they might also be hiding a very expensive blind spot for you and your business.

In this livestream, we walked through what I like to call the most costly belief in any type of coaching or transf...

a month ago
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Authors

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  • Dagmar Khan | Clients For Life

    20+ years in transformational industry | Creator of the Clients for Life™ Methodology | I help visionary founders design transformational journeys that inspire clients to stay, grow & evolve for years. | Depth over launches. Legacy over hustle.

  • Amy Fortney | D3OS

    Coaching CEO: Get your real job back. Escape The Vigilance Trap of managing teams and tasks. No tear-down. No new operating model. Just the levers to preserve your time & finally grow. Operations Strategist | COO | Founder, The D3 Operating Standard™

  • Dr. Linda Travelute

    Leadership has a theater problem. I help leaders fight back. Keynote speaker, leadership strategist, host: Leader Fuel Podcast. Sharing psych-savvy leadership strategy for people who want to lead with bravery, candor, and substance. Not fakery.

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