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PivotAssets

Stessa Cohen

Stessa Cohen brings her curiosity, experience & expertise in & around fintech & banking industry to new thoughts & views about change & innovation in banking, fintech and elsewhere.

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Substack
PricingOnly free issuesPublishesWeekly
Issues75Founded6 years agoLast Issue13 days ago
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Latest Issues

AI Waits for No FI - Not Even Yours

AI Waits for No FI

At the end of June, I moderated a webinar with Jeff Prelle, Daniel Goldstone & Bryan Clagett.

Our purpose: Help folks at credit unions and community banks avoid the hype and dig into the very real reasons why credit...

13 days ago
3

Navigating AI within Credit Unions & Community Banks

Is Your FI Ready To Take Advantage of AI?

Credit unions & community banks are losing members, deposits and lending opportunities to fintechs because of structural hurdles, including slower innovation cycles, regulations, fragmented digi...

a month ago
1

From Employees to Inputs: What Plantation Accounting Tells FIs About AI

Source: https://www.flickr.com/photos/nicknormal/27109555493/in/photostream/

By now you’ve read about Standard Chartered’s CEO Bill Winters who called bank employees “lower value human capital.”

“It’s not cost cutting,” Winters s...

a month ago
4

Yes, But - Your Bank's Secret Weapon Hiding in Plain Sight

Photo by Yann Allegre on Unsplash

In a previous life, I flew around the world giving presentations about an emerging business and technology trends in banking and spoke with the audience gathered in the conference room about how thi...

2 months ago
6
2

AI Won't Make You Like Your Customers

Photo by Joana Godinho on Unsplash

Do You Like the People?

Burger King wants its employees to be nicer to their customers and it’s using AI and bots to analyze employee language and patterns.

I can save them the trouble.

The problem i...

5 months ago
3

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  • Stessa Cohen

    Independent financial services analyst, strategic advisor and consultant

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