Product management one bit at a time - real world product management topics
| Platform |  | Pricing | Freemium | Publishes | Twice weekly |
|---|---|---|---|---|---|
| Issues | 407 | Founded | 5 years ago | Last Issue | 6 days ago |
| Active | |||||
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When Does Onboarding Become a Product Problem?
Your product is ready. Your customer isn’t.
A new customer has bought your product or feature. But the customer still has work to do before they get value from it:
- The customer testing your feature has to contact your support team for...
Your Customer Bought the Product. Now a Developer Has to Make it Work.
The developer sits between the purchase and the value the customer needs to realize
At last, you got some screenshots of the problem. You’ve just hung up with a developer at a potential customer. The developer showed his sales portal, whic...
When Everyone Can Build, How Do You Keep the Product Together?
When more people can build independently, more pieces have to come together into one product.
Feature and product teams are developing more than ever.
AI assistance lets small teams build things that once required much larger teams. A pro...
Don't Rescue the Same Customer Twice
You have a product that works.
Customers are buying it.
Sales is doing an impressive job getting it into accounts. Delivery is doing an equally impressive job making things work when reality doesn’t match the original plan.
You’ve watche...
When You Have to Earn the Customer Every Month
In a recurring business, the customer is the center of the product lifecycle
Nobody owns the thing that’s breaking.
The product team owns the roadmap.
Engineering owns delivery.
Sales owns the customer relationship.
Program management...
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Authors
The writers behind this newsletter.
If you are starting a business or already in a product management career, this newsletter helps you build a world-class product. I write weekly about solving product management challenges.
Author, AI Builder and Sr. Principal UX Designer at Workday. Runs aiforux.org Slack. Opinions are mine.
For more than 40 years I have traveled the world helping companies overcome their challenges and perform better in their markets. I now provide keynote speeches on business success in today's turbulence and uncertainty.
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