Retail Disrupted
Natalie BergWeekly retail insights to help you navigate the future of commerce.
| Platform |  | Pricing | Freemium | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 32 | Founded | 2 years ago | Last Issue | 9 days ago |
| Active | |||||
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retaildisrupted.substack.comLatest Issues
What Can Western Retailers Learn From China?
It’s been a wildly busy two months. I promise a recap is coming. I haven’t even told you about my conversation with Morrisons CEO Rami Baitiéh!
But, for now, let me share this week’s episode which dives into retailing in China, the dangers...
This CFO Doesn't Care About ROI — Here's Why She's Right
Two C-Level conversations coming at you this week.
First up, Holland & Barrett CFO Vineta Bajaj joins me on the podcast and she tells me exactly what she tells other retail leaders:
“Don’t talk to me about ROI because I don’t believe in...
Fortnum & Mason: How a Heritage Icon Stays Radically Relevant
How do you modernize a 300+ year-old luxury brand while protecting its heritage?
Fortnum & Mason’s Director of Buying for Hampers, Fashion, Beauty & Home, Joanna Newton joins me on the podcast to lift the lid on how a heritage icon stays r...
Zero-Click Commerce is Coming
We’re SO over talking about the “death of the store”. Now we’re all pondering the “death of the website”.
Agentic commerce is coming. AI agents will do the shopping for us. No search. No product pages. No checkout. Just a machine talking...
Retail Lessons from Oxford Deputy Dean
Here are 6 things I learned from my conversation with UPS at The Delivery Conference 👇
1. Delivery experience is brand experience
Customers don’t separate the parcel from the brand. When something goes wrong in the last mile, they...
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Authors
The writers behind this newsletter.
Retail Analyst | Author | TV/Radio Commentator | Host of the Retail Disrupted Podcast. I'm passionate and curious about the trends shaping the world of commerce.
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