Retail Relates
Retail Relates, Rich HoniballThis is Retail Relates. Where commerce becomes human again. Where the next generation finds its voice. Where curiosity meets connection. Where conversations matter.
| Platform |  | Pricing | Only free issues | Publishes | Daily |
|---|---|---|---|---|---|
| Issues | 510 | Founded | 2 years ago | Last Issue | 7 days ago |
| Active | |||||
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retailrelates.substack.comLatest Issues
✈️ October 11, 1919 – An Airline Sells the First In-Flight Meal
On October 11, 1919, passengers flying Handley Page Transport from London to Paris were offered a pre-packed lunch box: sandwiches and fruit, three shillings, about $13 in today’s money. The airline’s fleet was wartime bombers that had been...
🎙️ Episode 138: Driven by Curiosity: Shirley Gao on Retail, Technology and Human Connection
A store associate has a slow register and needs an answer. A customer wants to know where an order is. A student wonders which skills will still matter when AI can do more of the work.
These questions come from different parts of the retai...
🦴 What’s the Markup on a Bag of Bones? Strange Commerce No. 01
In November 1878, thieves broke into Stewart’s vault at St. Mark’s in-the-Bowery and took his body. His widow, Cornelia, offered a $25,000 reward for its return and information that would convict the robbers. The people claiming to have him...
🍕 October 6, 1997 — PepsiCo Spins Off Its Restaurant Chains
On October 6, 1997, PepsiCo spun off KFC, Pizza Hut and Taco Bell as Tricon Global Restaurants. PepsiCo shareholders received one Tricon share for every ten PepsiCo shares they held. The new company began life with roughly 29,000 restaurant...
🏷️ The Soundtrack of Shopping: How Music Gives Retail Its Voice
If every store has a personality, music is its voice.
It can announce itself before the entrance comes into view or quietly accompany a customer from the first display to the checkout. A familiar song might invite a moment of recognition....
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Authors
The writers behind this newsletter.
Welcome to ‘Retail Relates’, the podcast that connects the world of retail through the power of storytelling. It makes the vast landscape of global commerce relatable and inspiring for all.
Retail & marketing exec; adjunct at George Mason; co-host of Retail Relates. Recognized as a Top 100 CMO, RETHINK Retail Top Expert, NRF Top Retail Voice. MBA from William & Mary. I write about human-centered commerce. Views my own.
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