Scaling Customer Value
Jens Stark, Barbara Poblocka, Xinran MaA weekly newsletter to stop churn, engage your users, and turn your customer base into a revenue growth engine.
| Platform |  | Pricing | Only free issues | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 74 | Founded | 2 years ago | Last Issue | 6 days ago |
| Active | |||||
Read this Newsletter
jens.substack.comLatest Issues
Beyond the Carrot and the Stick
Do you remember Clark Griswold from the classic movie National Lampoon’s Christmas Vacation? Clark got shafted on his annual Christmas bonus and he received a one-year subscription to the Jelly of the Month club instead of the cash bonus he...
Quick Tips #5: The Secret Customer
Photo by Justin Lim on Unsplash
In Harry Potter and the Sorcerer’s Stone, Harry puts on a cloak of invisibility to sneak into the Restricted Section of the Hogwarts Library to carry out important research.
In the business world, wouldn’t...
Are you Customer Centric or Sales Driven?
Some of you might already be aware of this comedy sketch from Saturday Night Live (SNL) where a frustrated customer wants to cancel his cable service. Instead, he is being sent round the houses by unhelpful customer service reps who are not...
To Retain or Not to Retain
Photo by The New York Public Library on Unsplash
“To retain or not to retain, that is the question.”
William Shakespeare’s Hamlet didn’t say that, but I did.
For anyone who needs to retain customers and clients, today’s newsletter is fo...
Best of Scaling Customer Value
Hi
Can you believe it? I am soon approaching 2 years of writing on Substack!
I thought I’d mark the occasion by taking a look back at some of the material I’ve written and highlight the most popular pieces to you.
In total, there are 6...
Audience Metrics
Subscribers, engagement, traffic and sponsorship for Scaling Customer Value.
| Subscribers | Engagement | 73 | Monthly Web Visits | ||
|---|---|---|---|---|---|
| Accepts Sponsors | Estimated Cost per Ad | ||||
Explore More
Authors
The writers behind this newsletter.
I can talk about existing customers for daysss.
Sr. UX Researcher & Strategist at Google, helping product builders find and test product ideas through user feedback. Practical tips from 12+ years in product design. Community for early female founders.
Helping 50,000+ design better with AI | Founder of Design with AI | Course Instructor | Amazon #1 New Release Book Author
Frequently Asked Questions
How can I access the email archive for Scaling Customer Value?
You can find recent issues that have been published by Scaling Customer Value on Reletter by scrolling up to where it says Latest Issues. Tap on the link for any of the most recent emails or hit More Issues to see older ones.
How many subscribers does Scaling Customer Value have?
To see how many people subscribe to Scaling Customer Value, simply upgrade your Reletter account. We provide readership numbers and lots of other stats for this newsletter so you can decide if it's worth reaching out to.
How can I advertise in Scaling Customer Value?
Newsletter advertising can be extremely effective when it's done right. Before you pitch Scaling Customer Value as a potential sponsor or partner, make sure that you've done your research and checked its newsletter stats with Reletter.
Then, personalize one of our winning pitching templates and send it to the right person using the contact info provided.
How much does it cost to sponsor a publication like Scaling Customer Value?
Newsletter ad rates (or CPM) vary depending on many factors, including industry, number of subscribers, open rate, ad placement and more.
To find out how much an ad will cost, contact Scaling Customer Value using the contact information provided and ask for a copy of their media kit.
How can I find newsletters related to Scaling Customer Value?
Scroll up to where it says Related Newsletters to see other publications like Scaling Customer Value. You can also search our email newsletter directory to discover other newsletters that cover the topics you're interested in.
How do I contact Scaling Customer Value?
Reletter provides this newsletter's website URL above, where you will often find their contact information. We also provide links to associated social media accounts and pitching templates so you can reach out fast.