TreelinePress
Andrew YoungHigher Ground Thinking
| Platform |  | Pricing | Freemium | Publishes | Twice weekly |
|---|---|---|---|---|---|
| Issues | 151 | Founded | a year ago | Last Issue | 11 days ago |
| Active | |||||
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treelinepress.substack.comLatest Issues
PCI’s Sudden Closure Could Reshape the U.S. Mail Market
Postal Center International (PCI) facility. The company’s abrupt shutdown is raising questions about where its mail volume will go and what the ripple effects could mean for the broader U.S. print and mail industry.
Last week PCI filed not...
The CCM Market Is Getting Bigger
When I first looked at the companies included in the new 2026 QKS SPARK Matrix for Customer Communication Management, what caught my attention was not where each company ranked on the grid.
It was the range of companies and solutions repr...
The Next Domino Is Already Falling
In July, I wrote that the Securities and Exchange Commission’s proposed Regulation E-Delivery could represent the beginning of a larger transformation in U.S. customer communications.
The immediate rule applied to investor communications,...
From Communications to Conversations
The plan was to revisit some of the themes from Smart Communications INNOVATE 2026 held in Chicago early this year with Chris Murphy, VP Product Marketing, but before we got to that, I wanted to ask Chris about a recent industry announcemen...
It's Not About Paper. It's About Permission
For years, the debate over paper versus digital has been framed as a choice between tradition and technology.
It is not. The real question is whether U.S. regulations should continue reflecting how we communicated more than thirty years ag...
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Authors
The writers behind this newsletter.
Customer Communications Market Interpreter | Founder, TreelinePress | Keynote Speaker | Advisor
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