TreelinePress
Andrew YoungHigher Ground Thinking
| Platform |  | Pricing | Freemium | Publishes | Daily |
|---|---|---|---|---|---|
| Issues | 134 | Founded | a year ago | Last Issue | 12 days ago |
| Active | |||||
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treelinepress.substack.comLatest Issues
The Software Buyer at the Edge of Print
For the last several months, I have been writing about a simple idea: the center of gravity in customer communications is shifting.
For decades, much of the print, office technology, and customer communications industry was organized aroun...
The Future Still Needs a Point of View
This is a little outside the lines of what I normally write about at TreelinePress. But maybe that is the point.
I came to Phoenix this week for the National Postal Forum expecting to think about mail, digital transformation, customer comm...
CCM Has Only One Direction to Move: Up
In the span of five days, I moved between two very different worlds.
One was Progress Software’s MartechNEXT event in Oak Brook, Illinois, where the conversation centered on AI, customer experience, context, agents, data, orchestration, an...
Is the Mailbox Half Empty or Half Full?
National Postal Forum held at the Phoenix Convention Center, May 3 - 6, 2026
As the mailing industry gathers in Phoenix for the National Postal Forum this week, the question is not simply whether consumers value the mail. The question is w...
The Center Has Already Moved
Leigh Segall, CEO; Hitesh Bhindi, CCO; and Heidi Johnson, CPTO, kick off Innovate 2026 and introduce this year’s event theme, “Be Moved.”
A Shift You Can Feel Before You Can Name It
There are moments when something shifts and you can...
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Authors
The writers behind this newsletter.
Customer Communications Market Interpreter | Founder, TreelinePress | Keynote Speaker | Advisor
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