Reletter
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TreelinePress

Andrew Young

Higher Ground Thinking

Platform
Substack
PricingFreemiumPublishesDaily
Issues137Foundeda year agoLast Issue5 days ago
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Latest Issues

What Healthcare Taught Me About Mission-Critical Communications

Clients have asked me several times why I do not spend more time looking at the healthcare industry.

Honestly, I have avoided it because healthcare communications are differently complex compared to other regulated industries like financia...

5 days ago

DNP’s AUSTRIACARD Move Is Not Just a Print Story

Dai Nippon Printing’s Tokyo headquarters. The AUSTRIACARD bid points beyond print, toward identity, payments, and trusted infrastructure.

Dai Nippon Printing’s intended takeover of AUSTRIACARD tells another version of the story I have been...

15 days ago
9

The Document Story Is Getting Smaller

Last weeks NEC’s acquisition of CSG may be one of the more important signs yet indicating the future direction of customer communications. In the announcement, the words print, mail, paper, and documents do not appear once.

To acquire a c...

23 days ago
11

The Software Buyer at the Edge of Print

For the last several months, I have been writing about a simple idea: the center of gravity in customer communications is shifting.

For decades, much of the print, office technology, and customer communications industry was organized aroun...

a month ago
23

The Future Still Needs a Point of View

This is a little outside the lines of what I normally write about at TreelinePress. But maybe that is the point.

I came to Phoenix this week for the National Postal Forum expecting to think about mail, digital transformation, customer comm...

a month ago
17

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  • Andrew Young

    Customer Communications Market Interpreter | Founder, TreelinePress | Keynote Speaker | Advisor

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