The Experience Strategist
Dave Norton, Aransas Savas, Joe PineA newsletter about creating value for customers, employees, and companies.
| Platform |  | Pricing | Freemium | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 240 | Subscribers | Read | theexperiencestrategist.substack.co... |
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Latest Issues
Recent posts by this newsletter. Browse the email archive.
The Amusement Episode: Can Travis Kelce Save Six Flags?
In a recent WSJ article entitled “Travis Kelce Is Jumping In to Save Six Flags Just When It Needed It Most”, the author notes that all theme parks are down, and Six Flags needs a rescue. So, we decided to unpack the why, the how, and the wh...
High Point University, The Transformational Education Example for Schools of the Future
The Experience Strategy Podcast is available for free on Apple Podcast, Spotify, Youtube, and most podcast services. Search for us there as well.
Is PWC Redefining Customer Experience/CX ? We Hope So
In this episode of the Experience Strategy Podcast, hosts Joe Pine, Dave Norton, and Aransas Savas discuss PwC’s recent report on growth through experience. They explore the evolving definitions of customer experience, emphasizing the impor...
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Authors
The writers behind this newsletter.
I am founder and principal at Stone Mantel. I've worked with Joe for 25 years. www.stonemantel.co
I am a Wellbeing and Leadership Coach (CPC, ELI-MP, IPEC) and behavioral researcher and host of The Uplifters Podcast, where I interview women who are doing big, brave things in the second half of life.
Author of The Experience Economy, Mass Customization, Authenticity, and Infinite Possibility: Creating Customer Value on the Digital Frontier.
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