The Experience Strategist
Dave Norton, Aransas Savas, Joe PineA newsletter about creating value for customers, employees, and companies.
| Platform |  | Pricing | Freemium | Publishes | Weekly |
|---|---|---|---|---|---|
| Issues | 249 | Founded | 2 years ago | Last Issue | a month ago |
| Active | |||||
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theexperiencestrategist.substack.co...Latest Issues
Why Spas and Gyms Are Beating Stores — and What It Signals About the Transformation Economy
For the first time on record, experience-based tenants — spas, gyms, wellness studios, entertainment venues — are outpacing traditional goods retailers in leasing shopping center space, with wellness and fitness leading the charge. Joe Pine...
Why This Year’s Collaboratives Will Focus on Creating New Markets
It’s Spring time, which means, yours truly is out meeting with companies—inviting them to join the 2026-27 Collaboratives.
It’s Spring time, which means, yours truly is out meeting with companies—inviting them to join the 2026-27 Collabora...
AI Twins and the Future of Research
Two Wall Street Journal articles are making waves in the market research world — one asking whether AI can replace human research participants, and another profiling a teenage-founded startup called Aura that’s already attracted McDonald’s...
Something Big Is Happening — And Experience Strategists Need a Point of View on AI
The Experience Strategy Podcast | substack.theexperiencestrategist.com
A post on X went viral — 38,000 reshares, 83 million reads. Written by respected AI voice Matt Schumer, it opens with a gut-punch analogy: think back to February...
It's Launched!: The Story Behind The Transformation Economy Book
In this special episode of the Experience Strategy Podcast, Joe Pine shares with Dave and Aransas background about the book! To celebrate the release of his new book, The Transformation Economy. The conversation traces the book’s origins fr...
Audience Metrics
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| Subscribers | Engagement | 65 | Monthly Web Visits | ||
|---|---|---|---|---|---|
| Accepts Sponsors | Estimated Cost per Ad | ||||
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Authors
The writers behind this newsletter.
I am founder and principal at Stone Mantel. I've worked with Joe for 25 years. www.stonemantel.co
I am a Wellbeing and Leadership Coach (CPC, ELI-MP, IPEC) and behavioral researcher and host of The Uplifters Podcast, where I interview women who are doing big, brave things in the second half of life.
Author of the 2026 book The Transformation Economy: Guiding Customers to Achieve Their Aspirations, plus The Experience Economy, Mass Customization, Authenticity, and Infinite Possibility: Creating Customer Value on the Digital Frontier.
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