Deep dives and tactical frameworks to help you onboard, delight, and keep your customers. From the bestselling author of Product-Led Onboarding (+35K copies sold).
Platform | Substack | Pricing | Only free issues | Publishes | Weekly |
---|---|---|---|---|---|
Issues | 14 | Subscribers | Read | news.delightpath.com |
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This is a preview of my new book, EUREKA: The Customer Onboarding Playbook for High-Growth B2B Companies (coming June 2025).
Up to 80% of people will sign up for your product and never return. Sending relevant emails with valuable content related to a user's specific needs can help motivate them to use it again.
Last week, I shared my onboarding email swipe file, which includes over 213 inspiring emails from top companies like Shopify, Webflow, Wistia, and more.
One of the most impactful ways you can improve your user onboarding experience is to remove as many unnecessary steps as possible.
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