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Delight Path

Ramli John

Deep dives and tactical frameworks to help you onboard, delight, and keep your customers. From the bestselling author of Product-Led Onboarding (+35K copies sold).

Platform
Substack
PricingOnly free issuesPublishesWeekly
Issues31Founded4 years agoLast Issue10 months ago
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Latest Issues

Your AI copilot for product onboarding

Hey friends,

Today, I'm sharing how to build an AI copilot that helps spot onboarding friction before users churn.

Thanks for reading Delight Path! Subscribe for free to receive new posts and support my work.

You'll learn how to feed you...

10 months ago
2

The Ultimate PLG Analytics Dashboard (So Good Amplitude Adopted It)

This deep dive comes from my good friend Ben Williams, the founder and writer of the Product-Led Geek.

When Amplitude adopted his analytics dashboard template, it validated what many of us already knew: Ben's frameworks for product-led gr...

a year ago
2

3 Behavioral Models to Design Habit-Forming Onboarding Experiences

This post is written by , the founder and creator of and a leading expert at the intersection of Product-led Growth and User Experience. As former Head of Growth Design at Miro, she built and led a team of over 10 designers while pioneeri...

a year ago
2
3

Onboarding silos? Try Pixar’s Braintrust idea

Today’s newsletter features a B2B SaaS customer onboarding expert, ​Clare Knight​, the founder and writer of ​The Onboarding Lab​ newsletter.

She explores how to avoid the danger of "groupthink" with 4 simple steps to bridge the gap betwee...

a year ago
1

Moments of Truth

This week’s newsletter is penned by Tom Burrell. He has spent over 25 years in customer retention, consulting with brands like Coca-Cola, J&J, IKEA, Mastercard, DAZN, Manchester Utd, and more.

Tom founded Retention Coach, a customer strate...

a year ago
1

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