
Deep dives and tactical frameworks to help you onboard, delight, and keep your customers. From the bestselling author of Product-Led Onboarding (+35K copies sold).
| Platform | Pricing | Only free issues | Publishes | Weekly | |
|---|---|---|---|---|---|
| Issues | 31 | Founded | 4 years ago | Last Issue | 10 months ago |
| Active | |||||

Hey friends,
Today, I'm sharing how to build an AI copilot that helps spot onboarding friction before users churn.
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You'll learn how to feed you...
This deep dive comes from my good friend Ben Williams, the founder and writer of the Product-Led Geek.
When Amplitude adopted his analytics dashboard template, it validated what many of us already knew: Ben's frameworks for product-led gr...
This post is written by , the founder and creator of and a leading expert at the intersection of Product-led Growth and User Experience. As former Head of Growth Design at Miro, she built and led a team of over 10 designers while pioneeri...
Today’s newsletter features a B2B SaaS customer onboarding expert, Clare Knight, the founder and writer of The Onboarding Lab newsletter.
She explores how to avoid the danger of "groupthink" with 4 simple steps to bridge the gap betwee...
This week’s newsletter is penned by Tom Burrell. He has spent over 25 years in customer retention, consulting with brands like Coca-Cola, J&J, IKEA, Mastercard, DAZN, Manchester Utd, and more.
Tom founded Retention Coach, a customer strate...
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